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How we’re keeping our employees safe during the pandemic

The COVID-19 pandemic has changed the world of work in many ways. From the beginning, Air Canada quickly responded to keep our employees safe by implementing infection prevention control measures to mitigate the spread of COVID-19. Safety first, always, we invested in new processes, personal protective equipment (PPE) and technology and increased our industry-leading, biosafety measures.

Air Canada has been at the forefront of adopting new processes and practices based on leading data and science. We are working closely with key partners such as BlueDot, a Canadian company that provides data analytics and technologies to predict and monitor infectious disease risks, to better understand the virus, how it spreads and what we can do to minimize the spread. Much of this work goes above and beyond federal and provincial recommendations and we continue to review and revise our safeguards as we learn more about the virus. We have shared the various ways we are protecting the health and safety of our customers. So, we thought it was time to highlight how we are ensuring our employees around the world stay safe in the workplace.

We have heavily invested in COVID-19-related initiatives and safety measures such as PPE, enhanced cleaning in our workspaces and on board our aircraft and installed additional signage and hand sanitizer stations at the entrance to each of our facilities.

Some key facts

  • Over 20,000 bottles of hand sanitizer delivered
  • Over 250,000 masks delivered
  • Over 7,500 boxes of disinfectant wipes delivered
  • More than 20,000 thermometers delivered

How we’re keeping our employees safe during the pandemic:

Hundreds of thousands of masks have been distributed across our network. Air Canada employees must wear them when they move through the workplace or when two-metre distances cannot be safely maintained.

We’ve also adjusted our practices to enable employees to physically distance safely:

  • We’ve pivoted our hiring practices to a completely virtual process.
  • We’ve shifted our training to be completed predominantly online.
  • We’ve reduced capacity in our meeting rooms.
  • We’ve developed flexible return-to-work models, including rotational scheduling and work from home opportunities for our colleagues who work at corporate offices to avoid congestion.
  • We’ve enhanced signage such as placing directional markers on floors and entry/exit points.


We have increased the cleaning frequency and intensity at all our sites, including the regular sanitization of handrails, printers, etc., and other frequently touched areas. We’ve also sourced millions of units of gloves, hand sanitizers and PPE for teams and also stationed hand-washing stations in all of our offices.



We promote good hygiene measures such as, coughing etiquette and frequent hand washing. Where this is not available, hand sanitizing-stations and wipes are available.



All employees have been given a thermometer to check their temperature in order to make informed decisions on whether or not to enter the workplace.



We offer increased flexibility with working remotely where possible and ensure social distancing in classrooms, training rooms and meeting rooms. Testing facilities for office-based and operational employees are available at our primary hubs as well.

We constantly evaluate how to best support our employees and continue to prioritize their health and safety.