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Cargo Sales Agent - 28791

Location: PARIS, FRANCE, France
Posting Start Date: Jul 12, 2022
Posting End Date: Jul 13, 2022


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Coordinator, Cargo Sales and Reservations, and working with the cargo team as a whole, the Cargo Reservation Agent is responsible for taking cargo reservations in compliance with company policy and health and safety rules.
The Cargo Reservation Agent has excellent technical knowledge, such that he or she is able to work somewhat autonomously, and has business sense. 
Cargo reservations
  • Takes reservations and confirms loading
  • Prepares and determines flight loadsheets Monitors compliance with instructions
  • Performs administrative tasks related to cargo reservation (documentation, research, filing and archiving of various files, statistics, settling disputes, preparing trucking export files, etc.)
  • Enters AWBs in the system and checks charges and tariffs
  • Reports regularly to the Coordinator, Cargo Sales and Reservations, on reservation activities for monitoring of files and effective decision-making
 Business support
  • Provides information and telephone support to customers
  • Takes rate quotations
  • Develops and maintains good business relationships with customers 
  • Reports regularly to the Coordinator, Cargo Sales and Reservations, on files in progress and customer contacts; sends important information gathered in daily business relations that could influence cargo sales
  • Participates in commercial visits as needed, based on the objectives defined by the Director of Cargo Sales 
  • Sends commercial information to the sales force as needed
The Cargo Reservation Agent must demonstrate in his or her day-to-day work: 
  • excellent interaction and close cooperation with different Air Canada Cargo stopovers, all colleagues in the Cargo Department at CDG and other departments in France and around the world
  • a strong ability to maintain excellent relationships with service providers and subcontractors 


  • Excellent business sense 
  • Negotiation skills
  • Excellent interpersonal skills 
  • Excellent teamwork
  • Rigour and dedication 
  • Initiative and responsivity to requests from customers and other stakeholders
  • Good ability to learn and adapt to constantly evolving procedures
  • Organizational skills and ability to manage priorities to perform a variety of tasks under limited time
  • Fluent French (oral and written) essential
  • Good command of English (oral and written)
  • Post-secondary training in international business and/or transportation/logistics
  • Good French and English (written, read, spoken) 
  • Knowledge of office technology (Word and Excel) and the Internet 
  • Knowledge of cargo sector
  • At least one year of previous airline cargo rservation experince
  • Driver's licence preferred
  • Knowledge of the Roissy Charles de Gaulle airport an asset
This position requires working Saturdays and holidays.
The inherent constraints of cargo activities (flight delays, disruptions in operations, changes to flight schedules, etc.) may cause last-minute changes to work schedules. 
Overtime may be requested when service needs require it.
You must be able to travel abroad and/or to France for possible training, meetings, seminars, etc.
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
  • Mandatory Covid-19 Vaccination Required
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted