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Procurement Operations Specialist - 27466

Location: DORVAL, QC, Canada
Posting Start Date: Nov 22, 2021
Posting End Date: Nov 29, 2021


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada, ranked among the top five most attractive companies to work for in Canada, is seeking a Procurement Operations Specialist within the Strategic Procurement group, who will be based at our Montreal Headquarters. 
Strategic Procurement (SP) is comprised of several Category Management teams and a Procurement Center of Excellence (CoE). The successful candidate will play a key role in contributing to a broad range of procurement activities. Given the cross-functional nature of procurement at Air Canada, this opportunity will provide interaction with key stakeholders in many parts of the organization.
The successful candidate will report to the Manager, Implementation & Efficiency and will be responsible for managing the PCard program’s administrative tasks, maintaining master data integrity, and supporting supplier enablement activities.
Key Accountabilities
Supplier Enablement Activities
  • Identify supplier resources for enablement activities.
  • Identify enablement types for suppliers and assign buying channels by collaborating with internal stakeholders
  • Ensure compliance to Supplier Policy
  • Communicate enablement activities with suppliers and internal stakeholders as required 
  • Conduct training activities for suppliers and ensure all training material is kept updated and current
  • Responsible for all supplier support questions regarding enablement status, online access, and any other business-related questions
  • Support internal stakeholders with the enablement activities of their suppliers and answer all questions as needed 
  • Develop tools to improve enablement process and activities
  • Prepare and deliver updates on supplier enablement status
  • Assist in building, configuring, and testing during supplier implementation and online integration
Supplier Registration and Qualification Activities
  • Create and maintain supplier questionnaire in Ariba Supplier Lifecycle Performance to ensure supplier have valid and proven qualifications to perform mandate and comply with Air Canada requirements
  • Maintain supplier hierarchy and supplier records
  • Communicate supplier information to affected stakeholders
  • Support supplier in the registration and qualification process
  • Conduct training activities and ensure training material is kept updated and current
PCard Program Administration
  • Review and process all application requests from cardholders
  • Train cardholders on the reconciliation process and support as required
  • Cover and provide necessary support of the PCardHelp mailbox
  • Responsible for maintenance aspects of the credit card provider’s online system including billing and accounting cycle calendars, hierarchy structure, default accounting codes validation tables, automatic email notifications, defining MCC groups, etc.…Communicate status of online system to cardholders when necessary.
  • Prepare, run, and review various excel and credit card provider’s web-based reports. This includes but not limited to fraud, questionable and unallowable charge reports. 
  • Work in collaboration with credit card provider’s account manager as required
Master Data
  • Ensure master data integrity in SAP Ariba as well as maintaining the processes to support the data quality.
  • Identify areas for data quality improvements and help to resolve master data quality problems.
  • Maintain supplier status and update supplier contact information in SAP Ariba as required
Air Canada’s Online Self-Service Buying Guide
  • Support changes to the Guided Buying and Aeronet Portal: add/modify content.
  • Develop and manage the content for the portal’s self-service help guides.
  • Execute the resolution of stakeholder / vendor questions related to the online self-service buying guide.
  • Support the overall category content and catalog enablement strategy for the online buying guide.
  • Support the creation and implementation of catalogs, which includes collecting catalog information, reviewing and receive sign-off for the catalog content, and loading information into the system.
  • Support the development of training requirements and train suppliers in the catalog enablement process.


  • Completion of a Bachelor’s degree is an asset or equivalent combination of training and experience in procurement, customer service or supply chain
  • Experience using procurement technology, specifically SAP Ariba is a plus
  • Experience in catalog and content optimization is a plus
  • Experience with Microsoft Office applications
  • Experience with an internal corporate credit card program is a plus
  • Ability to exercise independent problem solving and decision making with initiative and self-coordination
  • Experience working in a fast-paced work environment where attention to detail is critical
  • Proven ability to work collaboratively in a team environment as needed to achieve departmental goals
  • Demonstrated customer focus aptitude
  • Strong organizational skills
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
  • Mandatory Covid-19 Vaccination Required
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.