Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
Reporting to the Manager, Operations Engineering and MEL Services, the Operations Engineer is responsible for providing engineering support to the Flight Operations branch, including maintenance and update of Aircraft Operating Manuals and Quick Reference Handbooks, configuration management of flight deck systems, tracking of modification status of their assigned fleets, and investigation into technical and operational issues in support of Chief Pilots.
- Provide technical expertise for the maintenance and standardization of aircraft operating documentation (Aircraft Operating Manual (AOM), Quick Reference Handbook (QRH)) and associated documentation in accordance with Canadian Aviation Regulations (CARs);
- Ensure that aircraft is operated within the certification limits and standards defined by the Airplane Flight Manual (AFM) and any relevant supplemental certification document such as Supplemental Type Certificates (STCs);
- Ensure that aircraft is operated according to the standard operating procedures, abnormal procedures and emergency procedures described in the aircraft manufacturer's Flight Crew Operating Manual (FCOM);
- Making sure that Air Canada operates safety and efficiently by researching industry's best practices and developing aircraft operating procedures and techniques that improve safety and operational efficiency and/or reduce operating costs;
- Draft Aircraft Technical Bulletins (ATBs);
- Liaise with Transport Canada to facilitate the approval of revised AOMs and QRHs;
- Investigate technical and operational issues in support of the Chief Pilot;
- Monitor fleet performance and incident reports to identify flight safety and dispatch reliability issues and make recommendations on procedure or system changes to the Chief Pilot as required;
- Support electronic documentation distribution initiatives, such as online publishing and the use of electronic flight bags;
- Participate as subject-matter expert in working groups with Chief Pilots, Air Canada Maintenance (ACM) and regulatory bodies to ensure regulatory compliance and timely completion of all technical projects in Flight Operations. Initiate projects to ensure that aircraft systems comply with new and evolving rule making;
- Act as sponsor and project manager for aircraft betterment projects originating from Flight Operations. Manage financial, technical and schedule aspects of flight deck system projects. Create engineering requests, assist with project evaluation, secure funding and monitor accomplishment;
- Track aircraft modifications to ensure that they are correctly reflected in the operational documentation. Inform Chief Pilot of all projects affecting the fleet;
- Define the configuration of the aircraft onboard library (OBL);
- Maintain configuration control of AMI flight deck software including drafting and releasing engineering instructions;
- Act as liaison between Flight Operations and airframe, engine and/or component manufacturers. Coordinate service requests as required;
- Act as Acceptance Engineer on new airplane deliveries;
- Produce Engineering Instructions (EIs) and associated artwork for flight deck placards and checklists;
- Monitor Airworthiness Directives (ADs) affecting Flight Operations and implement and/or monitor the implementation of closing actions;
- Assist the General Manager, Flight Operations Engineering in maintaining adequate operational management and control systems in accordance with IATA's Operational Safety Audit (IOSA) standards;
- Attend Flight Operations conferences organized by IATA, aircraft/equipment manufacturers and industry groups as necessary;
- Assume safety responsibilities in accordance with Section 1.3.8 of the Corporate Safety Management Manual (CSMM).
- Bachelor's degree (or higher) in Aerospace Engineering, or in Mechanical or Electrical Engineering with an emphasis on aerospace
- Eligible to obtain license to practice professional engineering is an asset
- Good understanding of flight deck systems, flight crew operating procedures and aircraft operation
- Working knowledge of Canadian Aviation Regulations 525 and 725
- Knowledge of, or past work experience in, Flight Operations Engineering is an asset
- Flexibility, ability to change priorities according to operational requirements
- Cross-functional knowledge of airline operations is an asset
- Superior technical writing and verbal skills
- Customer-centric approach
- Disciplined into adhering to commitments
- Strong interpersonal skills
- Passion for technical accuracy
- Ability to work autonomously, with minimal supervision
- Working knowledge of aircraft performance principles and air navigation is an asset
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.