Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Ottawa airport.
Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure.
Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $14.00/hr as per the collective agreement.
Please take 2 minutes to watch the following video with more information about the Customer Sales and Service Agent role:
Conduct passenger check-in.
Prepare and issue tickets and boarding passes.
Assist pre-boarding passengers and provide information on flight schedules and routes.
Act as Ground Hosts and Hostesses.
Strong customer focus gained through previous customer service experience.
Excellent interpersonal and communication skills combined with a strong commitment to teamwork.
Proven problem resolution skills and the ability to multi-task.
Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times.