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Maintenance Control Manager -

Location: TORONTO, ON, Canada
Posting Start Date: Sep 24, 2019
Posting End Date: Oct 15, 2019


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

The Maintenance Control Manager is the primary daily operational point of contact for ACM regarding the status of aircraft from a Maintenance perspective. They lead a team of Fleet Coordinators who monitor the technical dispatch status of the fleet, ensure aircraft are safe for dispatch and provide SOC with accurate updates on the fleet status. They are responsible to remove aircraft from service if any safety risk in their opinion is identified.


  • Primary contact for ACM in the Operations Center who coordinates with the Chief Dispatcher, SOC Manager, Operational Managers, ACM Planning and provide direction to Line Maintenance or Contract Providers. 

  • Acts on behalf of the PRM during off hours to remove aircraft from service as required if safety is compromised. 

  • Manage the approval of MEL extensions.

  • Respond to random calls from senior management, TSB, Transport Canada etc.

  • Initiate technical reports, work orders and alerting of Senior Management for all significant events or incidents

  • Facilitate the daily morning operational call and out of service calls when required. 

  • Initiate Ferry Flights as required and ensure the aircraft is fit and safe for the flight. 

  • Coordinate adhoc maintenance when required by qualified organizations and personnel. 

  • Ensure accurate estimates for out of service aircraft are provided to SOC and prioritize work for ACM.

  • Resolve conflicts during the completion of the overnight work plan and ensures the best utilization of resources in Line maintenance. 

  • Oversee the team of Fleet Coordinators assigned and ensure they are adequately trained for their function.

  • Evaluate, assess and coordinate downline effects of mechanical defects 

  • Monitor deferred aircraft maintenance production work and significant program delays.



  • Possess a valid A.M.E. M2 or E License and hold an Air Canada ACA. 
  • At least 10 years’ experience in an Airline MOC or Line Maintenance role.
  • Proven knowledge of regulatory programs/agencies (Maintenance Control Manual, Transport Canada, FAA). 
  • Ability to analyze aircraft disruptions (delays/incidents) and recommend remedial actions via recommended maintenance actions. 
  • Willingness to work shift and at times extended hours. 
  • Strong interpersonal skills and a team player. 
  • Strong analytical and problem solving skills. 
  • Sound judgment and strong sense of initiative in taking appropriate actions. 
  • Ability to provide direction and support in what can be at times a high stress environment. 
  • Computer skills (Word, Excel, E-mail, Windows).



Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.




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