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Corporate Safety Risk Manager - IFS -

Location: DORVAL, QC, Canada
Posting Start Date: Sep 16, 2019
Posting End Date: Sep 30, 2019


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

The Corporate Safety Risk Manager – IFS is assigned risk oversight responsibilities for the In-Flight Service Branch. Reporting to the Director, IFS Safety & Regulatory Compliance, this position is responsible to identify areas of safety risk, facilitate safety risk assessments and ensure mitigating actions are assigned and tracked. The incumbent will provide leadership and guidance on Risk responsibilities and will assist In-Flight Service in understanding obligations concerning risk, mitigations and identifying and tracking operational hazards. This position will support and assist In-Flight Service’s staff in determining root cause and appropriate corrective actions for identified risks. Responsible for the design, implementation and maintenance of risk management processes for the IFS Branch. The incumbent will provide IFS Safety Management teams subject matter expertise and guidance to ensure compliance with document management system and processes.


  • Participate in all Branch risk assessments and where required, provide leadership and guidance to drive these activities.
  • Work with the IFS Safety and In-Flight Service management teams to identify safety risks, identify required mitigations and to populate the branch Hazard/Risk Register.
  • Provide direct support to the In-Flight Service Branch to document and record risks and hazards associated with major Operational changes including new routes, new equipment and significant organizational change.
  • Serve as the In-Flight Service representative at the Interbranch Risk Committee meeting.
  • Ensure risk reviews, risk assessments and the management of risk tools and registers are completed in accordance with SMS and applicable Corporate guidelines.
  • With guidance from the Director, IFS Safety & Regulatory Compliance, oversee and where required, develop, the hazard register and safety risk profile for In-Flight Service.
  • Assess, analyze and prepare for review all available safety data, including materials from CSEQ Safety, Audits/QA, Risk, as well as from Training and industry standards.
  • Advise In-Flight Service Management teams and the Director, IFS Safety & Regulatory Compliance on relevant hazards and risk in support of pending audits and assessments.
  • Work with the CSEQ safety staff and In-Flight Service Managers to identify the root causes associated with risks and capture appropriate mitigations and corrective actions as proposed by the Branch. Where appropriate mitigations are not identified, coordinate follow-on actions with the Director, IFS Safety & Regulatory Compliance as appropriate.
  • Establish a regular check and verification for all hazards and risks that have been identified.
  • Manage branch risk assessment data and provide routine updates and management reports to the Director, IFS Safety & Regulatory Compliance, and to the Vice President, In-Flight Service.
  • Assist the Director, IFS Safety & Regulatory Compliance concerning the development of appropriate communications regarding hazards, threats and risks. Provide additional updates to CSEQ concerning branch risk activities for the purposes of Company awareness and education.
  • Develop, implement and maintain branch risk management and position processes
  • Member of the In-Flight Service Emergency Response Team.
  • Coach, assist and support the IFS Safety Teams with compliance to document management system and processes.



  • Strong interpersonal, communication and organizational skills.
  • Self-starter able to recognize what needs to be accomplished and carry out these tasks with a minimum of supervision.
  • A thorough understanding of the Canadian Aviation Regulations (CARs), with specific focus on SMS, is required.
  • A thorough understanding of the IOSA Cabin Safety Standards is desired.
  • Strong written and verbal English communication skills are required.
  • Strong analytical and problem-solving skills.
  • Excellent computer skills in Office (EXCEL, WORD, POWERPOINT) plus a strong ability to learn new software tools including the Rolls Royce AQD safety tool
  • Excellent team leader/team member skills are essential
  • University or college diploma preferred.
  • Formal training in Aviation Risk Management is essential. Training and operational experience as a Manager at a major airline, or equivalent, in Cabin Safety.
  • Auditing or Investigations is desired.
  • Air Canada Flight Attendant Initial Training is desired.


Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.