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Manager, Corporate Safety Assurance - Airports - 23337

Location: TORONTO, ON, Canada
Posting Start Date: Jun 11, 2019
Posting End Date: Jun 21, 2019


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

Reporting to the Director, Corporate Quality Assurance and Risk Management, the Manager Corporate Safety Assurance – Airports (International) is responsible for the oversight of safety, QA and safety training at our International stations. The incumbent will be responsible for the oversight and safety assurance of required Airports (including Load & Cargo) safety initiatives with a specific focus on the review of existing and proposed Ground Handling and Safety policies, procedures and actions, along with identifying threats, adverse trends, risks, hazards and best practices in order to ensure the continuous improvement of the Air Canada SMS.

  • Oversight and verification for ground safety activities to ensure compliance with the Company SMS and act as a primary expert for regional Managers in managing safety files, compliance activities and ensuring all staff are properly trained and able to employ safety tools and resources.
  • Responsible for both conducting and oversight of quality and compliance audits on third party providers to ensure they have met the internal and external safety obligations and standards set forth by Air Canada as based on IATA (IOSA/ISAGO), Transport Canada, FAA, and the Canada Labour Code Part II standards and recommended practices.
  • Establish appropriate regional links and support structures with the International Airport Branch to properly prosecute safety reports, ensuring root cause, human factors involved, and corrective actions identified and implemented. Ensure reports and findings are shared across the Organization as appropriate.
  • Conduct verification activities to identify, analyze and investigate ground safety hazards and latent risks. Direct and manage activities to complete proper risk assessment of regional ground safety issues where required.
  • Identify, track and monitor regional risks and hazards, ensuring root causes identified, and corrective actions implemented. Risks and hazards will be incorporated into the Airport Branch Registry for the Safety Program.
  • Oversee the process to formally track ground report responses to assessments and investigations to ensure appropriate measures in place to satisfy closure. Ensure regional staff complete required safety actions and take appropriate steps to re-engage and educate staff on matters that are inadequate.
  • Serve as the SIMS system expert for the ground safety modules. Develop and provide training and counsel for managers and staff as requested by Airport Branch Senior Management. Train regional staff regarding the use of SIMS and prepare annual refresher activities to enhance CSEQ software knowledge.
  • Develop complex reports, data trends and research reports to address regional Issues and share this information across the Airport Environment.
  • Manage complex studies and support requests for safety data from a range of clients including Branch Managers, Business Intelligence and Executive Management.
  • When required, provide investigative support to the Corporation in the event of an incident or accident as per the Emergency Response Manual (Publication 400) and the Flight Operations Manuals.
  • Provide direct support, inputs and analytical support for the International Safety Board, the Airport Branch Safety Board when required, and the Corporate Safety Board. This will include presenting regional safety statistics, hazards, trends and top concerns as well as advice concerning mitigations and best practices. Highlight major issues and concerns and offer performance and safety comparisons with industry.
  • Provide support to regional Staff concerning all CSEQ software tools and resources, safety reporting, Audit, Human Factors and SIMS training.


  • Accreditation or certification in Safety Management Systems
  • Accreditation or certification in Quality Auditing and Quality Management Systems (ASQ, CQMgr, CQA, CQE, CQT, IOSA, ISAGO)
  • Experience in one or more of the following areas: Above and Below Wing process and procedures, Environmental Compliance, Ground Support Equipment Maintenance, Security Regulatory Compliance. Experience working at the CSEQ level as both an Auditor and a manager safety are critical requirements.
  • Ability to travel frequently and work irregular hours, including weekends when required.
  • Team player with strong work ethic and ability to work independently.
  • Proven leadership skills with the ability to effectively communicate and influence.
  • Strong presentation skills are essential. A proven capability to be successful in a classroom instructional capacity is required.
  • Self-starter, customer focused and results driven.
  • Strong, thorough knowledge of Airport Operations, including previous experience working in this environment, is required.
  • Analytical abilities for creative and innovative analysis and problem solving.
  • A proven ability to work under pressure
  • University education preferred  


Bilingual (English and French) 

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


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