Join our Talent Network

Manager, Strategic Initiatives – Montreal or Toronto -

Location: TORONTO, ON, Canada
Posting Start Date: Apr 22, 2019
Posting End Date: Apr 25, 2019


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

Air Canada, proudly our nation’s flag carrier, is recruiting enthusiastic individuals to join our diverse and vibrant team. We are looking for the right individual(s) to join us as Manager, Strategic Initiatives, in either Toronto or Montreal. 

The Strategic Initiatives (SI) group is Air Canada’s internal consulting organization. We work with Air Canada’s business units to define and drive strategic, commercial, operational, and organizational improvement. The SI team partners with stakeholders to deliver insights that drive decision-making, execution, and investment for critical initiatives.

For this role, we seek collaborative, driven, and organized problem-solvers with exceptional relationship-building and communication skills. The successful candidate will be given exposure to a broad array of business challenges and will have the opportunity to deliver real impact to the airline.

Reporting to one of four Senior SI Managers, the selected individual will play a role in identifying, scoping, and executing high-value, cross-functional projects. The overarching mandate – creating value for Air Canada – can be delivered in different ways such as identifying incremental revenue and cost reduction opportunities, studying and improving productivity, exploring and evaluating new business models, and so on. 

To be successful, we collaborate. SI Team members must enjoy the process of soliciting buy-in and working with colleagues in other parts of the organization. Our role is broad and a Manager can work across ideation, research, analysis, facilitation, process mapping, project management, implementation planning, and delivery. Finally, the selected individual will be looked upon to consistently demonstrate teamwork and leadership qualities to continue raising the bar within SI and strengthening the team’s performance.

The following describes the scope and responsibility of a Manager, SI:


  • Identify and scope SI projects
  • Identify opportunities through internal and external research, benchmarking, and discussion with Internal Customers (ICs) and colleagues in SI
  • Prioritize opportunities with high potential impact
  • Scope and define projects 
  • Identify and engage stakeholders


  • Lead and execute SI projects (for larger initiatives, may support Senior SI)
  • Develop project charter and validate objectives
  • Secure senior/executive buy-in to proceed
  • Engage project teams
  • Build project plans and drive projects accordingly
  • Employ relevant techniques to advance projects (process mapping, research, benchmarking, analysis, etc.)



  • Contribute to the improvement of internal practices
  • Participate in establishing standardized processes and methods for SI
  • Produce high-quality project documentation that contributes to our ‘knowledge library’
  • Support the overall advancement of SI, and development of individuals on the team



  • Act as an ambassador for Strategic Initiatives and Air Canada
  • Actively engage in learning Air Canada’s business processes
  • Through good work, solidify SI as a “go-to” team at Air Canada
  • Continually seek improvement opportunities – for the airline, yourself, and our team
  • Effectively communicate and promote our successes
  • Further develop SI relationships with ICs and other stakeholders




To deliver high-quality, high-impact work, Managers in Strategic Initiatives must be structured, detail-oriented, proactive, and committed to development. Various profiles can succeed in this role, and we welcome applicants who have experience in management consulting, project management, change management, and/or continuous improvement. 

As a Manager in SI, you will also need to:


  • Demonstrate excellent analytical, communication, and project management skills;
  • Multi-task, work under pressure, and accommodate changing priorities;
  • Demonstrate critical thinking skills (e.g., identify issues/opportunities, establish/test hypotheses);
  • Leverage personal drive/commitment to finding solutions;
  • Travel between SI offices, in Toronto and Montreal, and other cities as required;
  • Manage large audiences (focus groups, workshops, etc.);
  • Be comfortable presenting to senior/executive audiences;
  • Use common tools (Excel, PowerPoint) to perform and communicate your work in a compelling style.


In addition to a University degree in a relevant field of study (e.g., engineering or business) the successful candidate will demonstrate a strong entrepreneurial spirit and exceptional organizational skills. Experience leading cross-functional project teams and managing change is important. An MBA and aviation sector experience are desirable but not required.

Due to the confidential nature of the work, a high degree of professionalism and discretion is required. 


Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.