Job Description
Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Director of Operations, Crew Scheduling, the Manager, Flight Crew Scheduling Resources provides oversight in management of Crew Scheduling resources (both unionized and management), APPR investigations, as well as management and optimization of pilot deadhead and travel requirements. This role involves leadership in employee relations, investigations, payroll, scheduling, and collaboration with various departments to address disciplinary matters.
Responsibilities:
- In alignment with the Director of Operations, Crew Scheduling, responsible for strategic Crew Scheduling manpower planning to ensure staffing levels align with the operational demands, and ensures short to medium term optimal resource utilization to meet regulatory and contractual compliance requirements.
- Directs and oversees a team of three Band D managers, consisting of the Crew Scheduling OPS Resolution managers, and the Crew Deadhead & Travel manager. Responsible and accountable to Legal for accurate compilation of comprehensive data and reports on APPR investigations related to pilot scheduling. Required to deliver regular updates and APPR insights to the Senior Director, Crew Scheduling (Flt Ops) and the Director of Operations, Crew Scheduling to identify emerging operational trends affecting APPR costs and provide recommendations/mitigations to identified issues.
- Collaborates with Revenue Management, CJM, YSJ Contact Centre, Airports, and other internal stakeholders to ensure effective oversight of crew travel in efforts to mitigate impacts to our revenue customers while ensuring that crew travel remains compliant with the ALPA Collective Agreement.
- Provide oversight in Flight Crew Scheduling department's compliance with Company policies, the Labour Code, and the UNIFOR Collective Agreement.
- Guide the Flight Crew Scheduling Resources manager in developing schedules for new hire training classes, recurrent training programs, and team meetings at the OC.
- Guide the Crew Deadhead and Travel manager in optimizing crew deadhead and travel logistics, and ensure alignment with scheduling objectives within the Flight Operations branch.
- Collaborate closely with the Senior Manager, Pilot Scheduling Operations in tracking and reviewing employee performance, and engaging in check-in and probationary release meetings.
- Work collaboratively with Labour Relations, the Legal department, and the Senior Manager, Pilot Scheduling Operations to address disciplinary issues, including active involvement in the UNIFOR grievance process.
- Develops and maintains collaborative relationships with UNIFOR, participating in joint committees and UMHQ meetings, and ensuring effective communication and swift problem resolution.
- Active participant in UNIFOR bargaining.
- Lead the hiring process for unionized personnel and provide orientation for new employees.
- Under the Director of Operations, Crew Scheduling’s guidance, take the lead in employee rewards and recognition initiatives within the Crew Scheduling department.
- Oversee the development and regular issuance of trend reports on scheduler attendance.
- Cultivate and maintain positive relationships with UNIFOR representatives, promptly addressing any issues brought forward by the union.
- Other duties as assigned.
Qualifications
- College Degree or additional equivalent experience in airline operations
- Minimum of 5 years of experience in crew scheduling with supervisory experience preferred.
- Familiarity with UNIFOR and ALPA Collective Agreement is beneficial.
- A demonstrated ability to make effective decisions in an environment of high pressure and stress.
- Experience with Crew Scheduling systems such as Netline, Communicator, ReportLink, etc., is advantageous.
- Strong analytical and problem-solving skills.
- Exhibits excellent communication and interpersonal skills, along with robust organizational abilities.
Conditions of Employment:
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Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Bilingual (English and French)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
