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Lead Ramp Agent (Lead Station Attendant) – Airport - 35870

Location: DORVAL, QC, Canada
Posting Start Date: Jun 10, 2024
Posting End Date: Ongoing


Job Description


Location:  Montreal, QC, Canada (Onsite)

Branch: Airports North America

Category: Unionized (IAMAW)

Salary: $30.25 per hour (with a 5-step progression to $33.63 per hour) with overtime opportunities as provided for in our collective agreement.

Shift premiums: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.

Job type: Full-time


The opportunity:

We have an exciting opportunity for you! Air Canada is looking for Lead Ramp Agents (Lead Station Attendants) to join our airside operations team at the Montreal Airport. There is lots of variety involved in this stimulating position, so you’ll need to be highly adaptable as you’ll be playing a key part in ensuring that our aircraft are ready for a safe, secure and on-time departure.

If you love working in a fast-paced team environment, problem-solving, and helping others, book your seat today and take your career to new heights. 


What your day-to-day looks like: 


As a Lead Ramp Agent (Lead Station Attendant), you will be managing baggage and freight, plus operating a variety of equipment. You are a working member of the team and will provide guidance, coaching and assistance to Ramp Agents (Station Attendants), so that company standards are met and consistently always applied to ensure safety and optimal customer service, as well as on-time performance. You will also be:

  • Responsible for the safe and efficient on-loading and off-loading of cargo and customer baggage \ Preparing aircraft for arrival and departure.
  • Effectively communicate and coordinate crew for all operational flight activities with all stake holders
  • Marshalling or towing aircraft to gate positions for customer boarding and deplaning
  • Driving and operating aircraft servicing vehicles and equipment.
  • Ensure compliance with established corporate uniform and safety equipment standards

What will you find with us?

  •  Wellbeing: Every aspect of your wellbeing and of your family, matters to us. Our benefits go much further than the standard health, dental and pension. We want to give you support across all areas of your lifestyle – from your finances with our annual profit sharing award, to your mental health.
  • Flexibility: Choose how you’d work with us. Flexible shift patterns become more available as you continue your career with Air Canada. In addition, you will have an opportunity to trade shifts with your colleagues.
  • Travel: Keen to explore the world? Want to visit family and friends overseas? Our travel privileges give you, your family and your friends special rates so you can fulfill your travel dreams.
  • Diversity: You’ll find a real mix of people in our ground crew family. Here, you’ll do something different, with someone different, every single shift.
  • Training: You don’t need airline, airport or aviation experience. Everyone starts with a fully paid, full-time, eight to ten week training program. And if you feel you want to take your aviation career in a new direction, we’ll support you with training, development and tuition reimbursement.


Job requirements:


Previous experience is required as a Lead Ramp Agent (Lead Station Attendant) due to our comprehensive training program this is a role that carries a great deal of responsibility. At our workplace, teamwork is essential for maintaining the smooth operation of our fleet. This physically demanding role involves active movement both on the airside and in the baggage room. Since our operations run year-round, you must be ready to work in all weather conditions.


To join us, you must have:

  • Lead Station Attendant or supervisory experience with an airport ground operation.
  • Strong leadership qualities and communication skills to delegate and carry out time critical decisions
  • Self starter, self motivated, ability to work within strict timelines in order to maintain on-time performance while ensuring Safety First and Always
  • Eligibility to work in Canada
  • A valid driver’s license – driving heavy equipment on the airside will be required
  • Ability to lift 70lbs repetitively
  • To pass a medical evaluation, including a drug and alcohol test
  • Availability to attend and successfully pass an eight (8) to ten (10) weeks full-time paid training program.
  • Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)  
  • Ability to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details
  • Safety and security conscious

Linguistic requirements:

Based on equal qualifications, preference will be given to bilingual candidates

Let your career take flight 

Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest National Flag Carrier.  Come onboard with us and watch your career take flight. 


Take a look at this video to see what our Lead Ramp Agents (Lead Station Attendants) get up to: 

Diversity and inclusion 

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.