Join our Talent Network

Crew Pay Analyst - Flight Attendants - Temporary - 35457

Location: TORONTO, ON, Canada
Posting Start Date: May 24, 2024
Posting End Date: May 31, 2024


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Crew Pay Analyst is the definitive source of knowledge, or expertise in Crew Pay. The Crew Pay Analyst is responsible to analyze Air Canada Mainline, and Rouge pay in accordance with the CUPE Collective Agreements and provide analytical support to conduct a variety of statistical activities. The Crew Pay Analyst  functions as the organizational ambassador for his/her knowledge area and applies their expertise to support the introduction and management of a new Crew Pay system.


  • Develop and maintain processes (SOPs) and procedures to ensure the pay-related aspects of the Air Canada/CUPE Collective Agreement are properly administered
  • Lead development of pay guidelines and instructions to major stakeholders
  • Ensure the integrity and efficiencies of the crew members pay for both Air Canada and Rouge 
  • Analyze and validate month-end crew pay in advance of the payrolls production process and take corrective action where necessary.
  • Collaborate with Crew Planning, Crew Scheduling, Flight Operations Management and Labour Relations to ensure legal compliance within the appropriate contract pay rules.
  • Analyze crew pay data and perform statistical activities to ensure optimal crew pay processes are adhered to and provide recommendations to Manager, Crew Pay as required. 
  • Understand, articulate, document crew module requirements
  • Actively participate in the scoping, development, testing and implementation of the module solutions and validates the final product satisfies the defined requirements. 
  • Participate in all project workgroups, modules, with the need for specialized knowledge for topics including but not limited to;
    • Crew Pay rules
    • Contractual rules
    • Crew Scheduling
    • Crew Planning
  • Create / review necessary documentation, such as system specifications, user guides, and training manuals, prior to distribution to end-users.
  • Define and build test scripts.
  • Participate and execute testing of each of the solutions modules for accuracy and usability.



  • Advanced knowledge of Crew Pay and processes. 
  • Previous experience working with collective agreements, specifically the Air Canada/ACPA Collective Agreement.
  • University degree in business or related field (i.e., accounting or finance), an asset
  • Previous accounting experience, specifically crew payroll, an asset.
  • Excellent communication skills (oral and written) and well-developed interpersonal skills
  • Self-motivated with attention to detail
  • Demonstrates analytical “out of the box” critical thinking and problem-solving skills
  • Proficiency with Microsoft Office software (Word, Excel, and PowerPoint) and working knowledge of NetLine, Forum and other PC applications
  • Must be able to work independently with minimal supervision.
  • Ability to multi-task, work under pressure, meet tight deadlines, and accommodate changing priorities
  • Flexibility with work hours 
  • Must be able to work in a team and produce quality output under tight deadlines

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.