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Crew Pay Analyst – Pilot - 34976

Location: TORONTO, ON, Canada
Posting Start Date: Apr 8, 2024
Posting End Date: Apr 18, 2024


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Reporting to the Manager, Crew Pay - Pilots, this expert position will manage and analyze Air Canada Mainline and Rouge pilot pay calculations and data, focusing on special pay arrangements, management and supervisory pay and other exceptional pay activities, in accordance with the Air Canada/ALPA Collective Agreement.  This position requires subject matter expertise which is currently attributed to one individual who will also provide training to the new Crew Pay team members, imparting expertise for succession planning.

Key Functions and Responsibilities: 

  • Manage and maintain files and data related to pilots’ eligibility for special pay arrangements, based on Qualified Position, Grandfather rights and Special Pay Activation. With the introduction of the new pay system and process redesign, this activity must be done on a more frequent basis to provide near real-time information to the pilot group. 
  • Manage Supervisor and Management Pilot monthly salaries for both Air Canada and Rouge. 
  • Perform pay-related analysis of AC/ALPA contract proposals and changes. 
  • Responsible for researching, evaluating and providing recommendations for resolution of pay and expense and allowance related contractual issues. Maintain contract documentation. 
  • Train new Crew Pay Specialists and develop training plan with Crew Pay Management team. 
  • Recognize and analyze pay discrepancies. Develop SOPs to avoid ongoing discrepancies which require contractual compliance and collaboration between different departments. 
  • Manage all preparatory work prior to monthly data upload into the Crew Pay System, specifically LD and exception tables. 
  • Investigate and respond to queries and pay claims regarding special pay arrangements, management and supervisory pay credits and pay rates, and communicate with Pilots and/or Management accordingly. 
  • Analyze crew pay data and develop reports for management review. 
  • Provide analytical support to the Crew Resources team.  
  • Manage monthly ALPA Billing, communicating between ALPA and Manager, Contract Administration to settle disputed items. 
  • Responsible for a variety of statistical activities required to prepare pilot crew pay data for processing.   
  • Other job-related duties as required.


  • Excellent communication skills (oral and written) and well-developed interpersonal skills. 
  • Detail oriented. 
  • Strong analytical and problem-solving skills. 
  • Full proficiency with Microsoft Office software (Word, Excel, and Outlook) and working knowledge of other PC applications. 
  • Must be able to work independently with minimal supervision and within a team environment. 
  • Ability to multi-task, work under pressure, meet tight deadlines, and accommodate changing priorities. 
  • Flexibility with work hours. 
  • High degree of professionalism and discretion is required. 
  • University degree in business or related field (i.e., accounting or finance), an asset. 
  • Airline experience preferred.

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.