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Specialist, Data & Analytics (Delivery lead) - 33865

Location: DORVAL, QC, Canada
Posting Start Date: Sep 12, 2023
Posting End Date: Sep 26, 2023


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Specialist, Data Analytics (Delivery lead) will drive the technical delivery on either on a project, a program or an agile roadmap. 

This position will be reporting to the Manager, Data & Analytics

Key Functions:

  • Co-ordinate the delivery across impacted IT teams until release is in Production including any required troubleshooting during warranty support.
  • Drive to successful conclusion any technical problem solving on the project/program/agile roadmap.
  • Lead, from a technical standpoint, the project/program/Agile roadmap from end-to-end encompassing planning, design, technical implementation, debugging, roll-out to Production and transition to operations. Act as main point of contact for the delivery of a project, a program or an agile
  • roadmap and be accountable for its success.
  • Work with Product owner and/or Business Partner to define use cases and translate use cases into work packages, quantify and track business value, and work across business and technical teams to drive successful delivery of products.
  • Drive overall operations for the Data team including managing FTCs, manage delivery KPIs and administrative activities.
  • Manage scope and pace of execution to ensure high quality and on time delivery.
  • Matrix-manage a multidisciplinary team to achieve project cost, schedule, and quality targets".
  • Assemble streams of activities delivered by various teams into a comprehensive whole, understanding and highlighting stream dependencies. Federate the teams around a common plan for the delivery of the project, program, or agile roadmap.
  • Host kick-off, follow-up meetings, track activities, and lead the implementation up until closure.
  • Take ownership of complex production issues that require coordination between different teams to be solved. Identify the exact business scenarios that are not working as expected, coordinate between implementation teams and business teams to identify the best solution for fixing the
  • issue, coordinate with testing teams to oversee the end-to-end verification of the fix and drive the fix to completion.
  • Keep the delivery momentum by anticipating and removing obstacles and by enabling teams to work productively in a constructive environment.
  • Take Ownership of the Transition. To Operation process to complete the delivery process.


  • 10+ years of IT technology or operations experience in a large company.
  • Good understanding of data architecture (understand dependencies between systems, the capability of each layer in an IT value chain).
  • An expert in project planning and progress monitoring, including scope and milestone control
  • An Asset - Good understanding of the Air Canada business and IT landscape for 1 or more large transversal function (e.g Flight Ops data flows, Flight Distribution, etc).
  • An Asset – Experience as system analyst for 1 or more major IT platforms used at Air Canada (e.g Altea PSS, Netline, etc).
  • Certifications in classic or agile project management (Scrum Master, RTE), solution architecture, business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional) an asset.
  • A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
  • Good knowledge of SDLC and various Software development frameworks (Agile, Iterative, DEVOPS).
  • Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to
  • different and new ways of doing things; willingness to modify one’s preferred way of doing things.
  • Accountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthy.
  • Results Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
  • Analytical Thinking - Approaching a problem by using a logical, systematic, sequential approach.
  • Interpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


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