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Process Improvement Manager - 33399

Location: DORVAL, QC, Canada
Posting Start Date: Jun 9, 2023
Posting End Date: Jun 18, 2023


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Process Improvement Manager will lead operational teams in achieving performance goals and objectives by ensuring processes and systems are effective and compliant with company expectations, external regulations, standards, and industry benchmarks.
The Process Improvement Manager will generate documentation of existing processes, implement changes or improvements, and analyze implemented changes to make further adjustments as needed.
Key Functions & Accountabilities: 
  • Implement strategies through process improvements and projects related to Talent Acquisition performance
  • Create and update process maps and business processes.
  • Lead cross-functional continuous improvement initiatives
  • Identify risks that could prevent successful deployment and develop proper mitigation plans.
  • Assist in documenting and communicating recruitment policies, procedures and changes effectively.
  • Work with and establish relationships with other HR professionals to ensure strategy and processes are compliant with corporate HR programs and policies.


  • Bachelor’s degree (an asset)
  • Process mapping experience
  • Experience developing, executing, and maintaining project plans.
  • Strong planning, organizational and problem-solving skills
  • Excellent presentation and communication skills
  • Ability to lead and influence through change management.
  • Ability to think strategically and prioritize in a fast-paced environment.
  • Experience with HR systems and UAT environments
  • Excellent knowledge of Microsoft Office (Excel, Word, Project, Visio) 
  • Bilingual (French & English)
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 

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