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Manager, Maintenance Control - 33220

Location: TORONTO, ON, Canada
Posting Start Date: Aug 25, 2023
Posting End Date: Sep 8, 2023


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Primary daily point of contact operationally for ACM regarding the status of aircraft from a Maintenance perspective. Lead the team of MOC Coordinators who monitor the Technical Dispatch status of the fleet to ensure aircraft are safe for dispatch and provide SOC accurate updates on the fleet status. Remove aircraft from service if any safety risk in their opinion is identified.
  • Primary contact for ACM in the Operations Center who coordinates with the Chief Dispatcher, SOC Manager, OCMs and ACM Planning to provide direction to Line Maintenance or Contract Providers. 
  • Acts on behalf of the PRM during off hours to remove aircraft from service as required if safety is compromised. 
  • Manage the approval of MEL extensions.
  • Respond to random calls from senior management, TSB, Transport Canada etc.
  • Initiating technical reports, work orders and alerting of Senior Management for all significant events or incidents
  • Facilitate the daily morning operational call and out of service calls when required. 
  • Initiate Ferry Flights as required and ensure the aircraft is fit and safe for the flight. 
  • Coordinate adhoc maintenance when required by qualified organizations and personnel. 
  • Ensure accurate estimates for out of service aircraft are provided to SOC and prioritize work for ACM.
  • Resolve conflicts during the completion of the overnight work plan and ensures the best utilization of resources in Line maintenance. 
  • Oversee the team of Fleet Coordinators assigned and ensure they are adequately trained for their function.
  • Evaluate, assess and coordinate downline effects of mechanical defects 
  • Monitor deferred aircraft maintenance production work and significant program delays.


  • Possess a valid A.M.E. M2 or E License and hold an Air Canada ACA. 
  • At least 10 years experience in an Airline MOC or Line Maintenance role.
  • Proven knowledge of regulatory programs/agencies (Maintenance Control Manual, Transport Canada, FAA). 
  • Ability to analyze aircraft disruptions (delays/incidents) and recommend remedial actions via recommended maintenance actions. 
  • Willingness to work shift and at times extended hours. 
  • Strong interpersonal skills and a team player. 
  • Strong analytical and problem solving skills. 
  • Sound judgment and strong sense of initiative in taking appropriate actions. 
  • Ability to provide direction and support in what can be at times a high stress environment. 
  • Computer skills (Word, Excel, E-mail, Windows).
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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