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Multimedia Sales Specialist, In-flight Entertainment & Connectivity - Temporary - 33165

Location: TORONTO, ON, Canada
Posting Start Date: May 19, 2023
Posting End Date: May 29, 2023


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are currently looking for a detail-oriented Multimedia Sales Specialist, IFEC, who will report to the Manager, Content & Media Sales and work closely with Air Canada’s corporate clients and product sponsors to implement advertising campaigns for the in-flight entertainment system(s). This role is part of a high performing team that will help ensure collaborating efforts align with business priorities and revenue targets. The successful candidate will have strong organizational & interpersonal skills, as well as creative thinking and analytical evaluation.
Primary Responsibilities:   
  • Production Coordination 
  • Facilitate the monthly content updates for Air Canada’s corporate and partner campaigns including managing, tracking, and scheduling assets on the IFE systems 
  • Coordinate workflow with various departments across the organization and third parties 
  • Ensure brand content is consistent across various channels  
  • Liaise with client departments, when necessary and review incoming creative to ensure it complies with specifications, dates, inventory availability and ad materials 
  • Perform metadata entry into CMS (Content Management Service) portals that push content onto the IFE systems, ensuring quality control 
  • Help drive revenue growth through new client campaigns and sponsorship scale/scope, optimizing engagement, contract management, and effective prioritization of resources 
  • Book and manage house ads in coordination with sales and ad operations teams 
  • Update blocking charts and manage booking schedules 
  • Provide performance reports
Account Management: 
  • Communicate client briefs, feedback, and requests to internal teams 
  • Pull monthly reports for IFEC team, Corporate Clients and Partner campaigns 
  • Month-end Reconciliation to invoice respective account holders and track financials  
  • Troubleshoot when required 
  • Participate in status meeting 
  • Assist with special projects, quotes, proposals, or development of new products, as required 
  • Support In-flight Entertainment & Connectivity team, as required


  • Minimum 1-3 year of relevant ad production experience 
  • University Degree or College Diploma in print production, project management, business administration or equivalent 
  • Previous airline experience would be a strong asset 
  • French Bilingual, an asset  
  • Knowledge or exposure to Air Canada’s products and customer value propositions would be an asset 
  • Strong communication, interpersonal and problem-solving skills 
  • Demonstrated ability to handle multiple projects in an organized manner, and to manage competing priorities 
  • Proven ability to meet deadlines and handle deadline pressures efficiently and effectively 
  • Ability to work independently and collaboratively, in a team environment 
  • Intermediate knowledge of Microsoft Excel, Word; Adobe in Design, Photoshop and Acrobat; Comfortable in a Mac environment 
  • Training with ad servers, experience with different types of ad tags, an asset 
  • Knowledge of online metrics, digital sales cycle, digital ad management systems an asset
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.