Location: Dorval, QC, Canada
Job type: Full-Time
As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. You are a trusted advisor in the travel and lifestyle world, guiding our members to fully utilize the benefits of the program.
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role.
What your day-to-day looks like:
Specifically, you’ll focus on these critical areas:
Take a look at this video to find out more about the Customer Sales and Service Agent role: https://youtu.be/aTKy5mJ3fdE
As one of Canada’s leading employers, we like to ensure our employees are well rewarded with a range of benefits including:
Required skills and experience
This role is vital for our customer satisfaction. Here’s what’s key to ensure your success:
Candidate must speak English and French fluently. As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Spanish, Korean, Japanese, Cantonese, or Mandarin.
Let your career take flight
Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight.
Diversity and inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all applicants for their interest however only those selected for an interview will be contacted.
*We require bilingual representatives to provide service to our English-speaking clients all around the world.