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Senior Instructional Designer - YYZ/YVR/YUL - 32092

Location: TORONTO, ON, Canada
Posting Start Date: Jan 20, 2023
Posting End Date: Jan 27, 2023


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
You have a passion for supporting people’s growth and development and delighting employees with quality learning programs and opportunities to grow their skill sets, that meet their needs and all the little details that make up a great employee learning experience.  You have a proven track record in developing instructional strategies that support business needs in a flexible and fluid environment, often just in time is your trademark. You are confident and competent in managing multiple design projects using effective consultation skills with numerous stakeholders and coaching design sub-teams in completing daily tasks.

The Senior Instructional Designer, CCST is responsible for leading the design and development of learning programs that support business objectives and are aligned with Air Canada’s strategic ambition to become a global top ten airline in everything we do. Reporting to the Senior Manager, Training Design and Transformation, this role within the People and Culture Branch will provide instructional expertise and guidance on assigned projects ensuring the development of engaging and innovative learning solutions.
This position may be located in Toronto, Vancouver and/or Montreal.
  • Consult with business units to achieve organizational learning objectives 
  • Apply instructional design models and learning theories to design effective learning programs
  • Ensure quality by adhering to sound adult learning principles
  • Select and incorporate technologies that support learning resources and assessments
  • Guide subject matter experts in the design and development of learning programs
  • Choose appropriate learning strategies and media that support learning outcomes
  • Consult, guide, and project manage deliverables throughout the learning design phases while engaging with both internal and external stakeholders as required
  • Maintain broad industry knowledge and understanding of marketplace trends to develop best-in-class learning solutions
  • Support cross functional training team initiatives


  • Masters in Education, Curriculum Design or Educational Technology preferred
  • 5+ years of experience in a senior instructional design role 
  • 2+ years in learning consulting roles 
  • Certificate in project management or change management is a definite asset
  • Willingness and ability to travel on short notice for various periods
  • Sound knowledge of instructional systems design and instructional design models 
  • Excellent oral & written communication skills in English (French is an asset)
  • Excellent knowledge of technology required to enable effective online, leader-led, social, virtual, and mobile learning experiences
  • Ability to work under pressure, assess priorities and manage strict deadlines
  • Capable of offering creative designs for blended learning environments incorporating both synchronous and asynchronous options
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.