Job type: Full-Time
Remote work must be performed within a one-hundred and twenty (120) minute driving commute from our Contact Centre in Saint John, NB (1 Air Canada Way, Saint John, NB, E2K 0B1).
Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team. These positions are vitally important to our continued success as you will often be a customer’s first point of contact. So, creating a great first impression will be down to you. Are you up for the challenge?
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role.
What your day-to-day looks like
As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also:
Take a look at this video to find out more about the Customer Sales and Service Agent role: https://youtu.be/aTKy5mJ3fdE
As one of Canada’s leading employers, we like to ensure our employees are well rewarded with a range of benefits including:
Required skills and experience
This role is vital for our customer satisfaction. Here’s what’s key to ensure your success:
Candidates must speak English and one or more of the following languages fluently: French, Spanish, Korean, Japanese, Cantonese, or Mandarin.
Let your career take flight
Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight.
Diversity and inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all applicants for their interest however only those selected for an interview will be contacted.