Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world. As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey. As a part of that growth, we are not only investing in what we build and how we build it, but the culture we are building around it as well.
Air Canada seeks a highly motivated, detail-orientated Product Owner to join the Air Canada eCommerce team to enhance aircanada.com’s shopping, booking, and post-booking trip management capabilities.
The ideal candidate is responsible for bringing together the business and technical aspects of any given solution. The successful individual must be customer centric and have a passion for the travel industry and Loyalty and have a passion for creating digital experiences and must be comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.
- Build the day-to-day backlog of user stories supporting the enablement of multiple features
- Collaborate with quality assurance, designers, and developers to ensure user stories meet the definition of done
- Works as a primary point of contact on story elaboration, grooming, and story acceptance
- Participate in all POD-level Agile ceremonies
- Coordinate with other Product team members to ensure dependencies are accounted for and enablers are properly prioritized
- Communicate across various workstreams and business stakeholders outside of the Agile development team
Bachelor’s degree with 2+ years of Business Analyst or Product Owner experience (4+ years of demonstratable experience in lieu of degree) focused on digital/eCommerce products
Strong time management, organizational, planning skills
Excellent communication skills, both verbal and written
Basic understanding of web and/or mobile technologies, trends
Innovative and creative with the ability to identify and document solutions to complex problems
Experience or familiarity with working in Agile methodologies
Prior experience with building consumer facing digital experiences a plus, but not required
Prior experience with quality assurance a plus, but not required
Airline or travel industry experience a plus, but not required
Coding or design experience a plus, but not required
Passenger Service System or Computer Reservation System experience considered a strong asset, but not required
Conditions of Employment:
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.