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Training Design Manager, Cargo - 30365

Location: DORVAL, QC, Canada
Posting Start Date: Aug 4, 2022
Posting End Date: Aug 14, 2022


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Manager, Learning and Development - Cargo, the Training Design Manager is responsible for the instructional design, development and maintenance of courseware for Cargo employees.  
Key Functions & Accountabilities:  (Responsibilities, Activities, Authority levels, etc)
  • Lead the planning, analysis, design, development, deployment and evaluation of learning for the Cargo branch.
  • Develop effective project workplans, monitor progress and provide regular updates to the Manager, Learning and Development Cargo with respect to milestones and deadlines.
  • Identify, document, and report on performance and learning deficiencies through leading and participating in needs assessment/analysis.
  • Responsible for making decisions on the design of instructional and support materials.
  • Design and develop Instructor-Led and eLearning training programs. 
  • Ensure training programs are designed in accordance with business needs and regulatory bodies and are aligned with the overall training strategies and objectives of the Cargo branch.
  • Ensure programs are designed according to training standards, instructional design processes and methodologies that support adult learning principles.
  • Plan, organize and conduct Train-The-Trainer workshops to qualify instructors on the content of the programs identified for delivery.
  • Responsible for making decisions on the application of specific performance and evaluation criteria based on training standards.
  • In collaboration with the business, determine appropriate measures for evaluating training programs and design/develop tools to assist with the data collection, as required.
  • Maintain existing programs to ensure material is revised with new policies and procedures.
  • Provide and support operational management and to the Training Department Team Members, as required.


Educational Requirements
  • Recognized university degree, preferably in Education or Adult Education, an asset
  • Instructional Techniques certification, an asset
  • Instructional Course Design certification, an asset
  • Minimum 1 year in training development, required and must be recent
  • Minimum 3 years experience in Cargo is preferred
  • Familiarity with technical projects and Cargo automation tools (e.g. Weblynx, SmartLOAD, an asset)
  • Excellent comprehension and familiarity with job related publications (e.g. Publication 178, an asset)
  • Strong PC skills i.e. MS Word, Ms PowerPoint, MS Excel, video editing, e-learning authoring tools is preferred
Job Requirements
  • Sound communication skills, both written and verbal
  • Strong knowledge of adult learning design principles/practices
  • Able to establish effective working relationships with internal clients as well as third party vendors
  • Able to work under pressure, assess priorities and manage strict deadlines
  • Demonstrated ability to work collaboratively with others
  • Demonstrated ability to work independently and be proactive
  • High regard for safety
  • Proven excellent written and verbal communication skills with various levels of employees, management and providers
  • Ability to plan, organize, coordinate and manage diverse work assignments
  • Bilingualism (English and French), an asset
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.