Join our Talent Network

Onboard Product Billing Analyst - 30309

Location: DORVAL, QC, Canada
Posting Start Date: Jul 27, 2022
Posting End Date: Aug 6, 2022


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Support the Manager, Partner Performance, On Board Products with the validation, approval, reconciliation and payment of invoices (including catering, supplier, laundry, and related miscellaneous invoices)
Key Function & Accountabilities: 
  • Analyze and approve invoice error codes on a daily basis, based on the specific contractual terms of each vendor.
  • Resolve, refute and address assigned vendors’ technical or financial problems, unauthorized submissions, and other urgent disputes or queries on a regular and timely basis via written and verbal communication 
  • Create and revise all specification inputs within IT billing system relating to vendor’s contractual terms, such as tax regulations, unit costs, discount applications, corporate account allocations, etc.
  • Work closely with Commercial group to rectify any system price discrepancies, product updates or missing specifications that are identified within audit processes 
  • Lead detailed IT system training sessions with all new vendor onboarding and for all version release updates with each existing vendor. Plus provide continuous on-going system support to vendors. 
  • Execute post-authorization audit & certification checks for the critical identification of any irregular operations which require prompt reversal and credit toward Air Canada, and actively support processes of the Air Canada internal audit team 
  • Create queries to assist in payment processes, dispute resolution, corporate financial reporting or historical information validation.
  • Meet with Manager to review and resolve open complex billing issues.
  • Direct appropriate authorizations to all Domestic and International payment centres and ensure contractual payment term adherence.
  • Assist the team with ad hoc reporting requests invoice payments & processing as required
  • Initiate and/or aid in delivery of special reports for vendor management or purposes as required by Manager or Director.


  • Post-secondary education or training in accounting is an asset 
  • Knowledge or experience in airline industry or catering industry is also an asset
  • Excellent technical and analytical experience/background is essential.
  • Strong knowledge of Excel (including use of Pivot and Look-up tables)
  • Well-versed and experienced in complex software programs as end-user
  • Understanding of accounting principles, financial processes and catering and supplier invoice processing requirements 
  • Tax knowledge an asset
  • Strong inter-personal skills and ability to effectively build relations with internal/external customers and with direct team
  • Results driven, self-starter open minded to constant learning
  • Methodical decision maker with strong problem resolution and communication skills
  • Work effectively in a fast paced, self-directed and team-based environment
  • Ability to handle multiple tasks, prioritize workload, with dependable follow-up skills.
  • Excellent planning, organizational and time management skills
  • English (spoken and written) level 4 is essential, French will be an asset
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted