Join our Talent Network

Product Owner - 29949

Location: TORONTO, ON, Canada
Posting Start Date: Aug 19, 2022
Posting End Date: Aug 28, 2022


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Product Owner is responsible for building and maintaining the Air Canada’s Mobile application backlog for day-of-travel products and will work closely with the Product Manager to oversee the development life cycle. They should be able to identify workable recommendations and clearly document solutions to complex issues. The successful individual must be customer-centric and have a passion for the travel industry, creating digital experiences, and must be comfortable working in a high-paced, high-energy, collaborative environment with a focus on a continuous product delivery model. 


  • Management of Mobile day-of-travel products (e.g. document verification/scanning, customer journey mapping, boarding pass issuance and management, etc.)
  • Build the backlog of user stories, create, and prioritize features within the backlog 
  • Collaborate with quality assurance, designers, and developers to ensure stories meet the definition of done
  • Work as a primary point of contact on requirement elaboration, user story review, and story acceptance criteria
  • Work closely with internal (e.g. Airports, Regulatory, Commercial, Legal & Loyalty teams) and external stakeholders to deliver valuable features
  • Coordinate with other Product Owners and Sr. Product Owners to ensure dependencies are accounted for and enablers are properly prioritized 
  • Work with the Product Manager on program planning and roadmap
  • Proactively identify issues and provide relevant and workable recommendations


  • A University degree in Business, Commerce or Computer Sciences, or relevant experience commensurate to the role
  • 1 to 5 years experience in delivering digital experiences
  • Experience working in an Agile/continuous delivery model is a must
  • High-level knowledge and/or understanding of Amazon Web Services (AWS) serverless stack including AWS Lambda, Amazon DynamoDB, and AWS AppSync is strongly desired
  • Strong understanding of mobile technologies and trends
  • Good time management, organizational and planning skills
  • Strong communication skills – written and spoken
  • Innovative and creative with the ability to identify and document solutions to complex problems
  • Prior experience with building consumer facing digital experiences
  • Prior experience with quality assurance a plus, but not required
  • Coding or design experience a plus, but not required
  • Experience with the Altéa Suite of Passenger Service Applications (i.e. CM & ARDWeb) a plus, but not required
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted