Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Human Rights and Harassment Office (HRHO) and the Director of Human Rights and Harassment, the Manager, Human Rights and Harassment, will support the Resolution Process for alleged Occurrences of Harassment and Violence (including sexual harassment) in the Workplace. As part of the regulatory requirements for federal employers under Bill C-65 and the Canada Labour Code, and depending on the circumstances, they will assume the role of either Conciliator or Investigator.
Key Functions and Accountability
The Conciliator, subject to mutual consent by the parties, will schedule meetings, facilitate the conciliation process, determine an appropriate course of action and log all information for statistical purposes.
The Investigator will organize meetings, complete research, conduct interviews, gather evidence, prepare reports and relevant documents within timelines and log all information for statistical purposes. They will analyze fact patterns and make findings, even in the absence of direct evidence, based on the balance of probabilities and make credibility assessments. They will also identify employee misconduct or areas of concern to stakeholders and provide guidance. (Note: Travel within Canada and completing investigations in foreign jurisdictions, outside of Canada, may be required)
Additionally, this position will require participation in branch-sponsored events that promote a harassment-free environment and encourage awareness of the HRHO and its objectives.
Relevant legal education
Human Resources, labour relations, conflict resolution, and investigation experience an asset
Knowledge, training and expertise in issues related to workplace violence/harassment
Knowledge of Canadian federal legislation (Part II of the Canada Labour Code)
Superior writing and analytical skills with attention to detail are necessary
Excellent listening, communication and interpersonal skills
Effective interviewing skills using a trauma-informed approach
Demonstrated emotional maturity and ability to maintain confidentiality
Proficiency in French and English preferred
Ability to multitask and perform in high-pressure and time-sensitive situations
Adept in Microsoft Office (i.e. Word, Excel, PowerPoint, Outlook)
Conditions of Employment:
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted