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Senior Product Owner - 27478

Location: TORONTO, ON, Canada
Posting Start Date: Jan 14, 2022
Posting End Date: Jan 21, 2022

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Job Description

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
 
At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world.  As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey.  As a part of that growth we are not only investing in what we build and how we build it, but the culture we are building around it as well.
 
Air Canada seeks a highly motivated, detail orientated Senior Product Owner to join the Air Canada eCommerce team supporting the post-booking experience on aircanada.com and the Air Canada mobile app, focusing on key digital experiences which enable our customers to self-serve their trips when plans change.
 
The ideal candidate is responsible for bringing together the business and technical aspects of any given solution.  The successful individual must be customer centric and have a passion for the travel industry and Loyalty, creating digital experiences and must be comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.  
 
Responsibilities:
  • Build, Manage, and Prioritize the day to day backlog of user stories for multiple pods or channels
  • Collaborate with quality assurance, designers, and developers to ensure stories meet the definition of done
  • Works as a primary point of contact on story elaboration, grooming, and story acceptance.
  • Participate in all pod level agile ceremonies
  • Coordinate with other Product owners and Product managers to ensure dependencies are accounted for and enablers are properly prioritized 
  • Work with Product Manager on Program planning and roadmap
  • Communicate across various workstreams and stakeholders outside of the Agile development team 
  • Act as a mentor for junior Product Owners and a change agent for your peers

Qualifications

  • Bachelor’s degree with 2+ years of delivering digital commerce experiences
  • 2+ years of experience working in an Agile/continuous delivery model
  • Demonstrable ability to identify and document solutions to complex problems
  • Strong management, organizational and planning skills
  • Excellent communication skills
  • Advanced understanding of web and mobile technologies
  • Prior experience with quality assurance a plus, but not required
  • Airline or travel industry experience a plus, but not required
  • Coding or design experience a plus, but not required
  • Amadeus Altea Suite or Computer Reservation System experience a plus, but not required
  • ATPCO fare filing/distribution experience a plus, but not required

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
  • Mandatory Covid-19 Vaccination Required

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion

 

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

 

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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