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Analyst, Application, Development & Maintenance (Safety/Physical Security Applications) - 27577

Location: DORVAL, QC, Canada
Posting Start Date: Dec 21, 2021
Posting End Date: Ongoing


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Functional Accountabilities
  • Handle software applications development, testing & implementation of projects related activities
  • Assist in automating the build and release of multiple projects
  • Analyze complex installations and quickly identify all defects found within the installation
  • Support Project Management through planning, monitoring & delivery phases
  • Troubleshoot and fix issues in various application (via configuration) or vendor support
  • Collaborate with cross-functional teams to solve development constraints and deployment issues
  • Maintaining and updating technical documents and procedures
  • Configuration and design of database models relative the requirements of the organization
  • Maintains data standard and security measures through the implementation of information technology plans, policies, and standards
  • Create, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
  • Assist with Day to Day operations and work closely with our safety and security business teams
  • Assist in Maintain/Manage administration of Safety/Security IT applications
  • Documentation of support cases and follow-up with vendor support if required
  • Work closely with relevant stakeholders to collect and use information for improved business and operational performance
  • Reviewing and analyzing data from multiple internal and external stakeholders
  • Communicating analysis results and making recommendations to relevant stakeholders 
  • Provide support for the business analysis and technology/business integration efforts
  • Analyze technology trends to determine impact to the achievement of business goals
  • Support in creating business cases
  • Support Planning and monitoring processes
  • Provide management with economic impact and compliance issues surrounding key business decisions 
  • Support definition and maintenance of methods, techniques and calculations for identifying ways to       improve business/technical processes
  • Flexibility and willingness to work extended hours


  • 3-5 years of IT technology or operations experience in a large company 
  • Experience with CCTV/Access control systems is an asset
  • Experience with Safety Management Systems is an asset
  • Experience with Office 365 Suite is an asset
  • Knowledge of basic networking/infrastructure is an asset
  • Able to multi-task and work under pressure against tight deadlines and changing priorities
  • Must be a team player with ability to work closely with diverse groups and working styles
  • Ability to establish and maintain effective business relationships with stakeholders at different levels in the organization
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
  • Mandatory Covid-19 Vaccination Required
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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