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Analyst, Application Development & Maintenance – Loyalty - 27246

Location: DORVAL, QC, Canada
Posting Start Date: Nov 4, 2021
Posting End Date: Ongoing

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Job Description

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
 
This position will be focusing on the PSS Loyalty initiatives.
 
Responsibilities 
  • Work closely with relevant stakeholders to collect and use information for improved operational performance in Loyalty
  • Reviewing and analyzing data from multiple internal and external stakeholders
  • Communicating analysis results and making recommendations to relevant stakeholders
  • Provide support for the business analysis and technology/business integration efforts
  • Conduct requirement and systems analysis and translate business requirements
  • Support multiple working methodologies such as agile
  • Ability to create JIRA stories and write use cases and user stories
  • Support in creating business cases
  • Support Planning and monitoring processes
  • Provide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processes
  • Provide back up support for various applications, as needed for the Maintenance department

Qualifications

  • 3-5 years of IT technology or operations experience in a large company would be an asset 
  • A relevant University degree/technical certification, and/or relevant experience commensurate to the role
  • Exceptional analytical, organizational and communication skills
  • Self-motivated and independent worker
  • Possess investigative nature and be self-motivated
  • Results oriented with proactive and methodical approach to problem solving
  • Able to multi-task and work under pressure against tight deadlines and changing priorities
  • Must be a team player with ability to work closely with diverse groups and working styles
  • Ability to establish and maintain effective business relationships
  • Good knowledge of implemented web/ application initiatives
  • Ability to following processes and directives
  • Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.
  • Flexibility and willingness to work extended hours, when required
  • Knowledge of JIRA is an asset 
  • High school diploma or equivalence;
  • Mandatory Covid-19 Vaccination Required as of October 31st 2021
 
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
 
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
 

Diversity and Inclusion
 
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
 
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
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