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Analyst, IT Cyber Operations - 26531

Location: DORVAL, QC, Canada
Posting Start Date: Jan 6, 2022
Posting End Date: Ongoing


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security.
This position will be reporting to the Sr. Manager, Cyber Security
  • Contribute to the Cyber Security Operations program to effectively improve Air Canada’s risk posture
  • Responsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured 
  • Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.
  • Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operations
  • Manage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations program
  • Participate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber security
  • Monitor compliance with information security policies and procedures
  • Assist the security advisory team by conducting tests on a current system to determine vulnerable areas
  • Generate security reports for IT administrators and business managers to identify the risk posture 
  • Reviewing and analyzing data from multiple internal and external stakeholders
  • Communicating analysis results and making recommendations to relevant stakeholders 


  • A relevant University degree/technical certification, and/or relevant experience commensurate to the role
  • 3-5 years of IT technology or operations experience in a large company 
  • At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security Operations
  • Experience with Security Risk assessment, Vulnerability Triaging and remediations
  • Must possess a strong technical background in various operating systems, networks, applications, databases, and cloud
  • Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions.
  • Demonstrates openness and willingness to adapt to different and new ways of doing things 
  • Takes responsibility for the results and actively participates in the future direction of the organization
  • Demonstrates concern for satisfying one’s external and/or internal customers.
  • Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goals
  • Anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies
  • Ability to work cooperatively with others on a team, and to establish and maintain effective business relationships
  • Approaches a problem by using a logical, systematic, and sequential approach
  • Ability to notice, interpret, and anticipate others’ concerns, and to communicate effectively
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
  • Mandatory Covid-19 Vaccination Required
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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