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Processing Specialist - 26433

Location: CALGARY, AB, Canada
Posting Start Date: Oct 8, 2021
Posting End Date: Ongoing


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
We are seeking a motivated individual to provide administrative support in the Customer Relations office in Calgary. The current salary is $16/hr as per the collective agreement.
  • Issue compensation according to Performance and Operations Standards manual.
  • Open and sort OBC vouchers.
  • Create files.
  • Proof, print and send letters.
  • Liaise with Customer Relations representatives to eliminate duplication. 
  • Maintain quality standards, while ensuring accuracy of compensation issued. 
  • Receive, deliver and pick up boxes, mail, parcels, etc for Customer Relations. 
  • Open and scan all incoming Customer Relations faxes and Canada Post. 
  • Prepare and maintain files documenting incoming mail.
  • Manage filing system for Customer Relations mail.
  • Update and input data.
  • Operate office equipment.
  • Complete tasks in a timely and accurate manner.
  • Maintain confidentiality at all times.
  • May be required to perform other related duties which do not affect the nature of the job.


  • Mandatory Covid-19 Vaccination Required as of October 31st 2021
  • High School graduation.
  • Good interpersonal skills.
  • Good communication skills, both written and verbal.
  • Basic knowledge of Microsoft Office applications.
  • Excellent keyboarding skills.
  • Proficiency in spelling, punctuation and grammar.
  • Ability to organize and prioritize.
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Linguistic Requirements :
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion :
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.