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Cargo Sales and Services Agent - 24844

Location: ZURICH, Switzerland
Posting Start Date: Jan 14, 2020
Posting End Date: Jan 27, 2020


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. 

Air Canada is seeking to employ a Cargo Sales and Services Agent  in Zurich, Switzerland.

Reporting to the Manager Cargo Sales, Switzerland, the Cargo Sales & Services Agent deals with cargo customers both on the operational and commercial sides.


  • Handle incoming calls from the customers (booking of freight)
  • Outgoing calls and inside sales duties
  • Check of Dangerous Goods
  • Monitoring of ULD movements, check of export documentation
  • Perform NOTOC entries into Smartload system (weight and balance)
  • Follow and adhere to Cargo procedures and policies
  • Report any safety and/or security issue with regard to the cargo operations (shipments, equipment, loading, etc.)
  • Administrative duties as required & directed by the Cargo Sales Manager
  • Maintain a constructive continuous working relationship with all internal and external customers

Actual duties and responsibilities may include any or all of the functional duties and responsibilities listed above plus any other related tasks as assigned by the employee’s superior.


  • Post graduate degree or diploma in freight forwarding or airline is an asset
  • Previous experience in cargo sales and/or services (6 – 24 months)
  • Strong sales skills and customer service skills
  • Self-motivated, autonomous, organized and results oriented personality
  • Strong communication (written & oral) skills
  • Good interpersonal effectiveness
  • Computer literate
  • Knowledge of dangerous Goods is an asset
  • Knowledge of Cargo IT systems is an asset
  • Driving license
  • Shift work
  • Candidates must already possess the relevant permit to work in Switzerland
Bilingual (fluent in German and English – Italian and French languages are an asset)
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.