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Manager, Operations Engineering - 23847

Location: TORONTO, ON, Canada
Posting Start Date: Aug 14, 2019
Posting End Date: Aug 21, 2019

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Job Description

Description

Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.


Reporting to the Manager, Regulatory and Operations Engineering, the position will be responsible for leading and sustaining process re-engineering across the system. This role focuses on the use of lean and continuous improvement tools to improve business processes within a complex supply chain operation. Responsible for leading teams tasked to reduce waste through standardization and digitization. Strategically focused on eliminating non-value-added activity, increasing productivity and accelerating throughput while improving the Customer experience (both internal and external).
  • Direct reports include team of Operational Engineering Managers and process standards documenters
  • Responsible for overall management of process improvements for the system
  • Develop strong partnership with front-line employees and management teams to assess current processes and identify process improvement opportunities
  • Direct work flow analysis and help develop recommendations and strategy for improvement in cargo processes
  • Work closely with the Cargo Training, Quality and IT teams
  • Oversee and approve of process flow charts and value stream maps
  • Ensure that all cargo processes operate within lean manufacturing principles
  • Establish and maintain work standards for product costing and productivity measurement
  • Identify Process Failure Modes and Effects Analysis (PFMEA / Control Plan)
  • Communicate with and instruct Managers, Supervisors and direct contributors in leading process change and in the use and value of continuous process improvement
  • Quantify potential and actual benefits in terms of safety, quality, cost and delivery
  • Accountable for the proper documentation of process re-engineering initiatives including the preparation of summaries and reports on work activities and metrics
  • Direct work flow analysis and make recommendations for improvement in cargo processes
  • Oversee the creation, development and improvement of process flow charts and value stream maps
  • Ensure that all cargo processes operate within lean manufacturing principles
  • Establish and maintain work standards for product costing and productivity measurement.
  • Accountable for the proper documentation of process re-engineering initiatives including the preparation of summaries and reports on work activities and metrics

Qualifications

  • Bachelor’s degree in Industrial Engineering is a requirement.
  • Member of a Professional Engineering Order (OIQ, OSPE, etc) is a requirement
  • Proven leadership abilities
  • Strong analytical and creative thinking skills for effective problem-solving
  • High self-awareness with an active listening approach and team player
  • Aptitude to deal with ambiguity and competing priorities
  • Strong verbal and written communication skills at all levels of the organization
  • Results and action-oriented, tempered by an ability to manage the pace of change with empathy
  • Highly organized
  • Background leading at least 2 substantial Lean deployments.
  • Previous experience leading Value Stream Assessments and Rapid Improvement Events, for example Kaizen Blitz events
  • Participate in managing the process of selecting, scoping and prioritizing projects
  • Experience with techniques to identify cause and effect relationship (SIPOC, process flow diagrams, 5S, Apollo, Y-X, etc.)
  • Strong capabilities in MS Word, Excel, Visio and PowerPoint.
  • Familiarity with statistical software and dashboard development is an asset.
  • Familiarity with simulation software

LINGUISTIC REQUIREMENTS
 

Based on equal qualifications, preference will be given to bilingual candidates.

 
Diversity and Inclusion
 

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

 

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

 

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


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