Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
At Air Canada, safety and our customers are at the centre of everything we do. It’s our promise to fly every mile in their shoes, and to treat every traveler with care and class.
Our ambition is to become a top ten global airline in everything we do, and our employees play an important role in getting us there. Our Skytrax 2018 Best Airline in North America award, voted on by our customers—the seventh time we’ve received this recognition in the last nine years—highlights our commitment to the highest level of service. It is a testament to the strong engagement of Air Canada's 32,000 diverse and vibrant employees, which is essential to delivering excellent service to the 48 million customers we carry each year.
We have been named one of Canada’s top 100 employers for the sixth consecutive year, recognized for our work environment, support and engagement programs, and generous benefits offered to our employees and their families. When we win, we win together as one Air Canada. As our national carrier we #FlytheFlag proudly, bringing a little Canada to the world, wherever we go; come fly it with us!
As a Customer Experience Manager – Airport Operations based in Toronto, you will play an important leadership role in our ambition to be a top ten global airline. Your priority will be to ensure the airline safely delivers on and exceeds our customers’ expectations of their Air Canada experience. By creating a safe, positive, and accountable environment, your dedication to customer service excellence and glowing hearted hospitality will allow you to anticipate and deliver on our customers’ needs, while providing proactive and empathetic leadership to our team.
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.