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Employee Support Resource Coordinator -

Location: TORONTO, ON, Canada
Posting Start Date: Oct 22, 2019
Posting End Date: Oct 29, 2019


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

The Employee Support Resource Coordinator reports to the Manager, Resource Planning - YYZ

  • Communicate and engage with front-line employees
  • Inform employees on administrative processes and protocols
  • Support the entry and monitoring of daily overtime, sickness and injury reports when needed
  • Support the coordination and planning of coaching programs, hiring & onboarding
  • Reconcile shift bid preference sheets
  • Responsible for the handling of employee inquiries
  • Communicates sick calls to manpower in a timely manner
  • Canvass employees for overtime while minimizing costs, when required
  • Provide technical support and troubleshooting for any punch-clock issues
  • Support the registration of new employees with the GTAA pass office and biometric uploads


  • Strong analytical, organizational and planning skills
  • Excellent Interpersonal skills
  • Ability to work under pressure
  • Knowledge of AC/IAMAW & UNIFOR Collective Agreements
  • Good judgment and discretion


Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.