Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.
Reporting to the Manager, Cabin Safety, the incumbent acts as a Subject Matter Expert (SME) and provides Cabin Safety expertise for all cabin safety procedures and projects, including the introduction of aircraft, aircraft modification and cabin furnishings/equipment. The incumbent also provides cabin safety expertise and liaises with various internal branches such as Cabin Engineering, AC Maintenance, Marketing and In-Flight Service.
In consultation with other internal branches, the Cabin Safety Manager develops and maintains the Flight Attendant Manual (Part A) and the Carry-On Baggage Control Program, as required by operational, corporate and federal policies and in accordance with the prescribed regulatory requirements. The incumbent is responsible for the regulatory compliance of cabin safety publications, including standard operating procedures (SOPs).
The Cabin Safety Manger works within a team and manages cabin safety communication tools and/or initiatives, as delegated by the Manager, Cabin Safety.
Functions and accountabilities are delegated and assigned by the Manager, Cabin Safety. They include but are not limited to:
- Participate in aircraft visits for the introduction or modification of aircraft and/or assess new safety equipment installation to ensure regulatory compliance
- Develop and maintain a detailed cabin safety project workplan for all engineering projects, including their impact on various internal Cabin Safety documentation,
- Attend inter-branch project meetings
- Coordinate meetings with various branches and stakeholders
- Develop cabin crew positions and emergency responsibilities according to Engineering drawings/instructions and Manufacturer minimum crew requirements
- Ensure regulatory compliance in the development and maintenance of the pre-recorded announcements module (PRAMs) and Passenger Safety Video for each aircraft type
- Participate in Cabin Safety risk assessments for the introduction or modification of new safety equipment, aircraft introduction and other procedural changes as a Cabin Safety SME
- Draft Cabin Engineering Project Request forms
- Initiate/coordinate projects that enhance and advance Cabin Safety initiatives
- Develop and effectively maintain the Flight Attendant Manual (Part A), as delegated by the Director, In-Flight Safety and Regulatory Compliance (Flight Attendant Manager) and in keeping with Transport Canada’s TP12295
- Develop and effectively maintain mandatory regulated publications, as part of a detailed cabin safety project workplan, ensuring compliance with other publications effected by amendments or revisions.
- Develop and maintain an accurate versioned index of all Cabin Safety documentation in the various repositories (globe, ACAeronet, etc.) of the following documents (not limited to):
- Safety Equipment Checklist(s)
- Safety Features Card(s)
- Safety Video segment template
- Pre-Recorded Announcement(s)
- Pre-Flight Briefing Form
- Passenger Count Form(s)
- Prepared Emergency Landing Card(s)
- Cabin Safety Business Processes
- Develop and maintain the Passenger Count forms following changes in aircraft configuration
- Support in the development of other safety forms related to cabin crew functions
- Ensures regulatory compliance of the safety features cards for each aircraft type
- Design and maintain of the safety equipment checklists according to engineering drawing/instructions and new/revised aircraft drawings (LOPA) in accordance with the regulatory requirements
- Cross-reference and maintain all regulatory publications in the Cabin Safety Library, such as FOM, MEL, ePub and Cabin Crew Training Programs
- Liaise with internal branches to ensure the correct loading of the safety features card onboard aircraft
- Update the Transport Canada Communication Protocol
- Liaise with external service providers to ensure documents are maintained and ordered according to branch needs and in keeping with Air Canada’s document management policy
- Under the authority of the Flight Attendant Manager, and as required by Canadian Aviation Regulation 705.135 ensure all parts of the manual are consistent and compatible in form and content. This includes and is not limited to the following publications:
- Aircraft Minimum Equipment List (MEL)
- Cabin Crew Training Programs
- Flight Operations Manual (FOM)
- Flight Attendant Manual (Part B – ePub)
- Onboard Announcement Manual
- Manage Cabin Safety Communication tools and/or initiatives
- Prepare cabin safety content for the bi-monthly Move Me News newsletter
- Ensure alignment with newsletters from other branches (e.g. News that Moves, Cabin Engineering newsletter, etc.)
- Oversee Yammer messages regarding Cabin Safety and manage responses
- Prepare content for Globe messages, as required
- Manage Meda Desk Special Accommodation Requests assessments and responses
- Manage and maintains process for Transport Canada Cabin Safety Inspector travel
Safety and Regulatory Responsibilities
- Maintain safety as first topic day to day (production and administration)
- Assume any responsibilities delegated by the Manager, Cabin Safety
- In the person’s absence, all responsibilities for duties are delegated to another qualified individual
- Keep abreast of corporate initiatives and communications
- Establish and maintain Business Processes and Procedures for the position
- Ensure provisions of the Official Languages Act are applied to the daily work environment as required
- Flight Attendant background an asset
- Maintain fluent knowledge base of the Canadian Aviation Regulations, Commercial Air Service Standards, and Canada Labour code – Part II, Information System, Security, Dangerous Goods, Crew Resource Management, and Canadian Transportation Agency Regulatory requirements.
- Appropriate operational experience (Crew Resource Management, Cabin Crew) combined with expertise
- Broad knowledge of the business/industry to propose and to implement multiple solutions to complex/issue.
- Safety mindedness;
- Solid judgment and ability to assess operational situations combined with excellent problem-solving skills;
English and French
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.