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Manager, Corporate Safety Compliance - IFS - 23339

Location: TORONTO, ON, Canada
Posting Start Date: Jun 18, 2019
Posting End Date: Jun 28, 2019


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

Reporting to the Director, IFS Safety and Regulatory Compliance, the incumbent is accountable for the evaluation of existing and proposed Cabin Safety policies, procedures and actions, along with identifying threats, adverse trends, risks and hazards to provide best practices to Cabin Crew and lead the continuous improvement of the Air Canada SMS as part of an integrated team of branch safety experts.

The Manager, Corporate Safety Compliance - IFS is responsible for the assessment and investigation of Cabin Safety reports. The incumbent will serve as a Cabin Safety (SIMs) expert and will have a leadership role with appropriate responsibilities regarding coordination of cabin safety events with other branches, including the IFS Branch. The incumbent will communicate safety concerns and lead for IFS the weekly SER and other safety meetings, as directed by the Director, IFS Safety and Regulatory Compliance. The incumbent will manage and coordinate with appropriate parties, the investigation of cabin safety events including conducting safety round tables, as delegated by the Director, IFS Safety and Regulatory Compliance.

This position is safety critical as the incumbent manages investigations, analysis, and influences the final identification of causal factors of hazards, accidents or incidents identified under the SMS. The Incumbent anticipates the implications and consequences of Cabin Safety events and provide guidance, support and direction regarding risk management to the Cabin Safety Team.

  • Lead the inspection report from external agencies (e.g. Transport Canada, IATA Auditing Organization, SAFA, etc.) and action external findings resulting from an audit or an investigation.
  • Lead Cabin Safety investigations and coordinate with applicable parties, as directed by the Director, IFS Safety and Regulatory Compliance.
  • Oversee cabin safety-related activity in the Safety Information Management System (SIMS) to identify possible emerging safety issues or trends.
  • Accountable for the development and delivery of cabin safety assessments, including best industry practices and initiatives, to address weak areas within cabin safety.
  • Manage all calls to cabin crew in the investigation process, on an extended schedule if applicable.
  • Oversee that all actions in SIMS related to CAB events for accident, incident and other occurrence reports are followed up and answered by various parties.
  • Accountable for timely responses in SIMS of cabin safety assessments and investigations.
  • Oversee and manage all overdue assessments and investigations actions as well as communicating any delay to the Director, IFS Safety and Regulatory Compliance.
  • Develop effective corrective action plans in collaboration with all stakeholders.
  • Manage the continuous review of cabin safety data in SIMS to identify, analyze and understand hazards. This includes regular meetings with Manager, Corporate Safety – Cabin Operations.
  • Lead safety round tables following cabin safety events (slide deployment, rapid deplanement, emergency landing, disruptive passengers, rejected take-offs, etc.) as directed by the Director, IFS Safety and Regulatory Compliance.
  • Participate in risk assessments and influence the decision making by sharing the lessons learned from the assessments and the investigations.
  • Develop well-written contributions that address safety issues/concerns for the Cabin Safety Team or for the Cabin Crew via the MMN.
  • Provide expertise in the use of analytic tools to support requests for cabin safety data.
  • Serve on appropriate IATA, A4A, STAR, NACC and other committees as appropriate to contribute to the Cabin Safety Program.
  • Provides training and support to IFS Managers and Staff on the use of the SIMS Cabin Safety Module.
  • Develop, establish and maintain Business Processes and Procedures for the position.


  • Keep abreast of corporate initiatives and communications.
  • Assume any responsibility delegated by the Director, IFS Safety & Regulatory Compliance.
  • In person’s absence, all responsibilities for duties are delegated to another qualified individual.
  • Follow Risk Assessment Management for change or introduction of equipment, processes and procedures and when conducting all investigations according to the Safety Management Manual.
  • Follow document retention guidelines according to the Safety Management Manual and the IFS Quality Manual.
  • Ensure provisions of the Official Languages Act are applied to the daily work environment as required.
  • University or college diploma preferred
  • Flight attendant background required


Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


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