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Infrastructure Architect - Montreal - 21565

Location: DORVAL, QC, Canada
Posting Start Date: Nov 8, 2018
Posting End Date: Nov 22, 2018


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

Air Canada is seeking an experienced and dynamic individual to play an important role in regard to projects and initiatives that involve IT Infrastructure. This position requires strong general infrastructure knowledge to enable our project and activity initiators to make wise decisions for the business.

These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company, such as the replacement of the company’s core Passenger Service System, a new Loyalty Program and a new Operations Platform. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state of the art technologies, to build and lead a strong technical team of staff and supporting partners, and to contribute to the creation of the Air Canada of tomorrow.

Air Canada emphasis on employee engagement, customer satisfaction and effective IT services for safe, reliable and secure operations are driving the need for wholescale improvements to infrastructure delivery, resilience and a major leap forward in design. The data centers and infrastructure support must adapt as the company eases toward a heavier cloud footprint, higher performance, automation, and greater resilience for critical services.

This position reports to the Manager, Core Infrastructure and the successful applicant will interact with other leaders within IT, executives, project teams, IT business partners, external service partners and with the members of the Network and Core infrastructure team. This is an ideal role for a generalist who has experienced multiple areas across IT infrastructure. 


The Infrastructure Architect will:

  • Develop and communicate strategies for the deployment of new capabilities and services that will include impact assessment and change management, shared with our Air Canada and vendor teams 
  • Provide technical leadership within projects and with our Air Canada teams to develop, recommend and oversee delivery of solutions that will align with corporate vision, advance technological capabilities and bring business value. Provide wise guidance around items such as sizing, performance, DR, licensing, RTO, RPO etc. 
  • Ensure Air Canada’s IT solutions are reliable, efficient, standards based, cost effective and supportive of business goals. 
  • Document business and technical requirements detailing the network scope within business or IT led projects, market RFP’s and assess vendor proposals to provide validation or recommendations that will guide solutions that deliver business value 
  • Drive strategic technology proof of concepts, pilots to support the evolution of IT Infrastructure 
  • Support the migration to Cloud based IT solutions by applying expertise and knowledge to architect solutions that deliver an optimal client experience while minimizing risks and maximizing benefits
  • Participate in the creation of repeatable infrastructure blueprints for use by solution architects.
  • Support the Major Incident Management service providing technical leadership and expertise with a pragmatic approach working with the Air Canada businesses and vendors to identify possible cause resolve critical service outages


  • A relevant University degree/technical certification (and/or relevant experience) 
  • 10+ years experience in IT, with a focus on IT Infrastructure and Operations.
  • Broad knowledge across IT Infrastructure, Cloud, virtualization, and industry best practices. 
  • A self starter with critical thinking, analytical approach, business acumen and decision making
  • Bring a sense of urgency, customer advocacy and a drive for results 
  • Strong communication skills both written and verbal
  • A team player with excellent interpersonal skills and collaborative attitude
  • Familiarity with the airline industry is an asset, and transportation/logistics background is also an asset. 



Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.




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