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Manager, Business Development - Toronto - 20769

Location: TORONTO, ON, Canada
Posting Start Date: Sep 10, 2018
Posting End Date: Sep 24, 2018


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.


Reporting to the National Manager, Business Development – Canada, the Manager Business Development has the overall responsibility for developing and increasing Air Canada’s market share and profitability. The Manager Business Development will align their objectives with the overall objectives of the Global Sales Branch and the Corporate and Business Development Canada department.

  • Identify new corporate client relationship opportunities by managing a list of prospective corporate contacts and by acting upon all valid sales leads
  • Identify, qualify and develop new revenue opportunities by planning, establishing and implementing regional sales strategies and goals that support Air Canada’s business objectives and revenue targets
  • Generate contacts through corporate business prospecting; follow up on internal sales leads and make client sales calls
  • Successfully negotiate and obtain client commitment to support Air Canada
  • Employ consultative selling skills with strong knowledge of the full suite of Air Canada Corporate products (FNJV, Global, Star Alliance, Corporate Contract, EZDeal, Corporate Rewards and Corporate Flight Pass) in order to recommend specific products and services that satisfy identified client needs
  • Nurture strong business relationships with all new customers
  • Implement strategic plans that grow revenues and increase market share
  • Responsible for the successful contractual revenue management and delivery of predetermined service level agreements
  • Communicate products, services and enhancements to prospect leads, business associations, and newly acquired corporate clients and travel agencies of record
  • Find innovative contracting solutions to complex issues and or accounts
  • Liaise with internal departments and branches to support corporate objectives and bring forward customer feedback and recommend product enhancing solutions
  • Identify business objectives and establish market share targets for each new client Strategically develop, negotiate and deliver a plan to increase profitability and yield within portfolio with the importance of delivering the value of each corporate contract by proactive analysis of performance, opportunities or competitive threats. Ensure that each contract is adjusted order to perform within changing marketplace.
  • Meet with senior corporate decision makers to present offer, negotiate and execute corporate contracts
  • Respond effectively to rapid changes in the market place by successful internal and external communication to ensure customer awareness and Air Canada revenue and market share protection
  • Represent Air Canada at corporate and industry events
  • Identify new business opportunities


  • Bachelor degree in an appropriate field and/or a minimum of five (5) years of pertinent sales experience
  • Strong negotiation, interpersonal, communication, presentation, leadership and decision making skills
  • Results oriented and proven ability for attention to detail and deadlines
  • Ability to build strong relationships with both internal and external customers
  • Exceptional planning and organizational skills
  • Very strong analytical skills when dealing with complex data and industry information
  • Ability to cope with irregular or multiple work demands
  • Must be receptive to flexible work hours and travel expectations
  • Proficiency with PC Windows’s applications such as Word, Excel, PowerPoint, PRISM
  • Team Player and ability to provide mentoring and assistance to team members
  • Motivated self starter who can work with minimal direction and supervision



Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


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