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Specialist, Application Development & Maintenance - Corporate Services (Business Analyst) - 35589

Location: DORVAL, QC, Canada
Posting Start Date: May 30, 2024
Posting End Date: Ongoing


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is seeking experienced and dynamic specialists focused on providing overall system management services for various Air Canada’s systems and applications. As a Specialist, you are expected to provide real world expertise in application service design, support, and delivery while we modernize and optimize our business solutions. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand. This individual must be user journey centric and an in-depth knowledge for creating innovative and high-performance digital experiences. 

These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the creation of the Air Canada of tomorrow. To support these strategies, we are looking to fill a Specialist position of Application Development and Maintenance – Corporate Services who will play the role of a Business Analyst within our team. 

This position will report to the Manager, Application Development and Maintenance – Corporate Services.

Responsibilities : 

  • Accountable for supporting PeopleSoft HCM 9.2 application which consists of the following modules: Human Resources, Benefits Administration, Payroll for North America, Payroll Interface.
  • Responsible to gather, document, and validate customer’s requirements.
  • Identify, analyze, and recommend business solutions.
  • Act as main point of contact with the offshore development team.
  • Responsible for preparing test scenarios and test cases.
  • Will Perform functional/UAT testing.


  • A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
  • Minimum of 10 years of experience with different HRIS systems, and hands on experience with PeopleSoft an advantage.
  • Knowledge and hands on experience with PeopleSoft fluid an asset.
  • Knowledge and hands on experience of SQL queries, an asset.
  • Experience and knowledge on the HR and payroll modules of the HRIS systems you have worked with, would be an asset.
  • Exceptional analytical, organizational, communication and plannings skills.
  • Self-motivated, investigative nature and independent worker.
  • Results oriented with proactive and methodical approach to problem solving.
  • Able to multi-task and work under pressure against tight deadlines and changing priorities.
  • Must be a team player with ability to work closely with diverse groups and working styles.
  • Flexibility and willingness to work extended hours, when required.
  • Ability to provide clear direction and effective.
  • Ability to establish and maintain effective business relationships.

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.