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Specialist, Application Development and Maintenance - Security - 35471

Location: DORVAL, QC, Canada
Posting Start Date: Apr 18, 2024
Posting End Date: May 2, 2024


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is seeking an experienced and dynamic lT specialist focused on providing overall system management services for Air Canada’s Enterprise Digital Systems. As a Specialist, you are expected to provide real world expertise in application service design, support, and delivery while we modernize and optimize our business solutions. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand.

These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the creation of the Air Canada of tomorrow.

This position will be reporting to “Sr. Manager, Application Development and Maintenance” responsible for Air Canada’s Enterprise Digital Systems. 

Responsibilities :

  • Solution, deliver and maintain key initiatives in Air Canada’s Transformation Journey, as per desired technology architecture and business requirements. Provide vision for and direct oversight and work with other IT teams to support the Product Security business tower.  
  • Ensure Security applications architecture is aligned with Air Canada’s business goals and objectives. 
  • Develop and communicate technical architecture guidance, design patterns, and standards, and collaborate with IT stakeholders in the development and evaluation of architecture-compliant solutions. 
  • Direct analysis of technology, industry, and market trends, and determine their potential impact on Air Canada’s technology environment. 
  • Conduct an evaluation of the current IT environment to detect critical deficiencies and recommend solutions for improvement. 
  • Responsible for reviewing the technical architecture from IT Security, accessibility, data integrity, and availability points of view. 
  • Responsible for running all standard and major application releases, review with the Business and assess impact, test and deliver. 
  • Responsible for reviewing compliance and industry standards, working closely with the Vendor and GSOC team. 
  • Overseeing and monitoring progress on complex and/or multiple projects relative to scope, schedules, budgets and quality. 
  • Provide technology evaluation and selection advice to management teams. 
  • Preparing and distributing architectural vision, goals, standards, structure, behavior patterns, models, to all affected stakeholders. 
  • Checking conformance to standards and architectural decision and resolving design and architectural conflicts by explaining and justifying design and architectural decisions. 
  • Minimize the impact of integration on various existing processes. 
  • Responsible for working across technology functions to ensure synergistic collaboration and attain shared goals. 
  • As the Technical lead for the Security applications, you are responsible for providing mentorship to new team members and developing their technical skills and capabilities. 
  • Responsible for working across technology functions to ensure synergistic collaboration and attain shared goals. 
  • Responsible for documenting and keeping current all support and workflow processes. 
  • Work with 3rd party vendor to manage and maintain current support model. 


  • A relevant University degree/technical certification, and/or relevant experience commensurate to the role. 
  • 9+ years of technology operations and design experience in an enterprise IT organization,  
  • Strong and detailed knowledge of Airline industry.  
  • Strong understanding of the Security industry and standards. 
  • Certification of Genetec systems is required. 
  • Implementation knowledge of Genetec systems is an asset. 
  • Excellent Scripting and implementation abilities. 
  • Good understanding of network management. 
  • Good hardware (servers) is an asset. 
  • Direct experience working with Security equipment (cameras, card readers) is an asset. 

Behavioral Competencies:

Possess strong analytical, creative, problem-solving, and critical thinking skills. Detail-oriented team player.

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.