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Manager, Employee Communications - 32076

Location: DORVAL, QC, Canada
Posting Start Date: Jan 25, 2023
Posting End Date: Feb 1, 2023


Job Description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Manager, Employee Communications – Corporate is responsible for the development and implementation of effective communication strategies and products, including for senior executives, to ensure employee understanding and acceptance of corporate initiatives and foster culture change.
This position may be located in Montreal and/or Toronto. 
  • Manage production and distribution of various corporate publications, including Horizons, the monthly employee newsletter and the daily newsfeed 
  • Work closely with all departments within Air Canada to provide full communication support (including development of communication plans, writing/editing, etc.) for a variety of initiatives and programs, with a varying degree of complexity and duration.
  • Take an innovative approach to content creation and storytelling, working with out multimedia department to craft creative content in various mediums including video, social media etc.
  • Counsel and support various executives and other members of senior management with strategies, content and messaging. 
  • Editorial oversight and governance of AC Life our employee app as well as Aeronet, our intranet
  • Maintain strong working relationship with all branch communicators to ensure consistency in messaging and tone, quality, and timely exchange of information.
  • Direct and coordinate projects and provide coaching/counselling/leadership to branch or project communicators on various products and services as required.
  • Provide communications leadership, coaching and direction to other branch managers tasked with communicating operational information.
  • Develop strategies to improve communication efficiency and delivery and ensure that communications are aligned between departments and with Corporate messaging and goals.
  • Coach managers in social media skills for internal social space (currently Yammer).
  • Ensure that all branches are well-represented in all Corporate Employee Communications channels (Horizons, the Daily, Yammer) 


  • Outstanding English writing and editing skills
  • Comprehensive understanding of Canadian Press editorial standards
  • Strong organizational skills, ability to manage multiple projects and conflicting deadlines
  • Highly developed social media skills, experience and comfort level with other digital and electronic mediums such as webinars, live chats, video etc.
  • Must be very comfortable working with/providing guidance and feedback to senior executives.
  • Must work well under pressure
  • Highly motivated, strong interpersonal and leadership skills, team player
  • Knowledge of Word and PowerPoint, and all forms of electronic communication, including digital and social media.
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.