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In-Flight Service – Crew Scheduling - 31090

Location: DORVAL, QC, Canada
Posting Start Date: Oct 13, 2022
Posting End Date: Ongoing


Job Description


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization?  If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  
In anticipation of future openings Air Canada is now accepting applications for the below positions within System Operations Control: 
Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager  
This position will be located at the Operations Centre in Brampton, at 99 Ironbridge Road. Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.  

This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.  
Job Description  
  • Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement.   
  • Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary.  
  • Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations.  
  • Compile management information.  
  • Analyze irregular operations and make effective scheduling decisions.  
  • Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments.  
  • Interpret and administer the CUPE collective agreements.  


  • Solid decision-making ability in high pressure situations  
  • Strong interpersonal, communication, analytical and organizational skills  
  • Demonstrated ability to maintain and monitor records effectively  
  • Experience with conflict resolution and problem solving  
  • Previous airline operational experience an asset 
  • Previous Call Centre experience an asset  
  • Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset  
  • Must work shifts, including midnights  
  • Ability to work under pressure with minimal supervision  
  • Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program.
Linguistic Requirements  
  • Bilingual (English and French)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.  
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.