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Lead Ramp Agent (Station Attendant) – Airport - 30731

Location: DORVAL, QC, Canada
Posting Start Date: Mar 14, 2023
Posting End Date: Mar 28, 2023


Job Description


Location: Montreal, QC, Canada (Onsite)
Salary: $29.08 per hour (with a 5-step progression to $33.63 per hour) with overtime opportunities as provided for in our collective agreement.
Shift premiums: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.
Job type: Full-time
The opportunity


We have an exciting opportunity for you! Air Canada is looking for Lead Ramp Agents (Station Attendants) to join our airside operations team at the Montreal Airport. There is lots of variety involved in this stimulating position, so you’ll need to be highly adaptable as you’ll be playing a key part in ensuring that our aircraft are ready for a safe. secure and on-time departures.

If you love working in a fast-paced team environment, problem-solving, and helping others, book your seat today and take your career to new heights. 
What your day-to-day looks like
As a Lead Ramp Agent (Station Attendant), you will be managing baggage and freight, plus operating a variety of equipment. You are a working member of the team and will provide guidance, coaching and assistance to Ramp Agents (Station Attendants), so that company standards are met and consistently always applied to ensure safety & optimal customer service, as well as on-time performance. You will also be:

  • Responsible for the safe and efficient on-loading and off-loading cargo and passenger baggage \ Preparing aircraft for arrival and departure.
  • Effectively communicate and coordinate crew and operational flight activities with all stake holders
  • Marshalling or towing aircraft to gate positions for passenger boarding and deplaning
  • On-loading and off-loading cargo and passenger baggage \ Preparing aircraft for arrival and departure.
  • Driving and operating aircraft servicing vehicles and equipment 
  • Marshalling or towing aircraft to gate positions for passenger boarding and deplaning
  • Ensure compliance with established corporate uniform and safety equipment standards

There are also several support positions within the operation

Take a look at this video to find out more about the Lead Ramp Agent (Station Attendant) role:

Your Rewards and Benefits

As one of the Top 100 employers in Canada, we ensure our employees are compensated with a range of rewards and benefits including: 

  • Employees love to travel, and we have one of the most generous employee travel programs in the industry.  We offer an enhanced travel privilege that permit employees to travel with anyone they like, be they friends or family, effective on day one. Also, you and your immediate family members will enjoy special rates on airfares.
  • Choose how you'd like to work with us. We have full-time opportunities available. Lead Station Attendants can also trade shifts with other Lead Station Attendants – offering shift flexibility.
  • Air Canada provides a generous Benefit package, which include Group Benefit plans such as Health, Dental, Life Insurance, Disability coverage and Voluntary Life Insurance.
  • You can receive an annual Profit-Sharing award based on Air Canada’s financial performance and success.
  • Training and development tools are available to help unlock your full potential - including opportunity for Tuition Reimbursement
  • You will be enrolled in the IAM Multi-Employer Pension Plan (MEPP) on your date of hire to help you with your financial future.
  • You will have an opportunity to contribute part of your salary towards the purchase of Air Canada shares as part of the Employee Share Ownership Program.
  • You can receive Instant online recognitions from your peers and purchase merchandise with accumulated points.  We have many employee recognition programs, such as service anniversaries and Award of Excellence.
  • You will be eligible to great discounts with several partners.


At Air Canada, we are committed to educating and supporting employees throughout their professional life journey at work. Our wellness program, Unlock the Best in You (UBY), focuses on four key quadrants: mental health awareness; health and wellness; work health; and financial wellness. Our mission is to educate, support and empower employees and their dependents to improve and maintain their overall health and well-being through healthy lifestyle choices and to create a culture of wellness throughout the Air Canada network.

Your Future at Air Canada

  • You will have on-the-job Aviation Management training
  • You will encounter many fascinating career paths within the Station Attendant bargaining unit, within the Airports Branch, within Air Canada. We put your career in your hands and support our team in achieving their professional goals.


Skills and experience required

Previous experience is required as a Lead Ramp Agent (Station Attendant) due to our comprehensive training program this is a role that carries a great deal of responsibility. Therefore, we have a number of key criteria to ensure your success: 

  • Strong leadership qualities & communication skills to delegate & carry out time critical decisions
  • Lead Station Attendant or supervisory experience on an airport ground operation 
  • Self starter, self motivated, able to work within strict timelines in order to maintain on-time performance while ensuring Safety First and Always 
  • Availability to work in shifts 
  • Able to lift heavy objects weighing up to 70 pounds (32 kilograms) 
  • Willingness to work outside in all weather conditions 
  • Capacity to work within strict timelines in order to maintain on-time departures  
  • Eligible to work in Canada 
  • Available to attend eight (8) to ten (10) weeks of full-time mandatory training 
  • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details
  • Eligible to work in Canada
  • Posses a valid provincial driver’s licence

Let your career take flight 

Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest National Flag Carrier.  Come onboard with us and watch your career take flight. 


Linguistic requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and inclusion 

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.